i2i Workplace - 2024 Workplace Violence Prevention
Welcome to the Training!
This training consists of a video segment, ten test questions, and three case scenarios. A certificate of completion is awarded after 80% of the test questions are answered correctly. You may attempt to re-take the training 4 times, or you will need to wait 24 hours to re-take the training.
Be certain that you have a full hour to complete the training in one sitting.
Agenda:
Training Video = 30 minutes
Quiz = 10 minutes
Case Scenarios = 5 minutes
Completion of all tasks = 45 minutes
Disclaimer: The information provided in this training material & quiz is for instructional purposes only and is not intended as legal advice. Times are approximate. As always, should you have any questions about policies and practices, seek the assistance of legal counsel.
Welcome to the Training!
This training consists of a video segment, ten test questions, and three case scenarios. A certificate of completion is awarded after 80% of the test questions are answered correctly. You may attempt to re-take the training 4 times, or you will need to wait 24 hours to re-take the training.
Be certain that you have a full hour to complete the training in one sitting.
Agenda:
Training Video = 30 minutes
Quiz = 10 minutes
Case Scenarios = 5 minutes
Completion of all tasks = 45 minutes
Disclaimer: The information provided in this training material & quiz is for instructional purposes only and is not intended as legal advice. Times are approximate. As always, should you have any questions about policies and practices, seek the assistance of legal counsel.
Test Questions
The following screens include 10 test questions. You must get 8 correct to pass the test, or you can re-take the test 4 times. After that, you will need to wait 24 hours to re-take the training. At the end, you can enter your name and email and a certificate of completion will be emailed to you and retained for your employer if they have set up an account.
Test Questions
The following screens include 10 test questions. You must get 8 correct to pass the test, or you can re-take the test 4 times. After that, you will need to wait 24 hours to re-take the training. At the end, you can enter your name and email and a certificate of completion will be emailed to you and retained for your employer if they have set up an account.
The five ways to respond to conflict ranging from passive to aggressive are: Avoiding, Accommodating, Compromising, Collaborating, and Forcing.
True
False
Working alone late at night does not present a risk factor for encountering violent behavior.
True
False
Level 1 warning signs are bullying, intimidation, and verbal abuse.
True
False
Level 2 threats usually result in an emergency response from police, fire, and/or paramedics.
True
False
You should never put yourself in harm's way as a response to workplace violence.
True
False
Sometimes it is better to team up to respond to an episode rather than respond individually on your own.
True
False
To reduce emotion, you need to become more authoritative and yell and become angry.
True
False
Hiding out or sheltering in place is always the best response regardless of the circumstances.
True
False
Employers have policies against retaliation so employees should feel comfortable bringing a potential issue, problem or suspicion to the attention of management.
True
False
After an event, an incidence report should be completed that includes details about any physical attacks, weapon involvement, threats, sexual assault, animal incidents, and the consequences of the incident, including any involvement of law enforcement, among other information.
True
False
Are you aware of the location and contents of your organization's Workplace Violence Prevention Program? (If not, a knowledgeable person will present this information and answer any questions you may have.)
Yes
No
Are you aware of the emergency response plan in the event of a violent incident? (If not, a knowledgeable person will present this information and answer any questions you may have.)
Yes
No
What would you do?
A person enters the lobby and is obviously angry. The person begins raising their voice, becoming agitated, and makes a threatening statement. According to your protocols, what is the best response to this situation?
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