Policy Test

What is warranty of non removal battery?
6 months
1 Year
9 months
2 Year
If Sachin purchased vivo handset on 1st Jan 2016 and if 1st and 2nd Jan, 2017 was holiday. Till when will Sachin receive Guarantee and warranty ?
1st Jan
2nd Jan
3rd Jan
31st Dec
If Sachin lost his invoice and warranty card , how will you consider purchase date?
Deny service
, then the 90th day from dispatch date (check through IMEI No.) will be the starting date for “Guarantee and warranty period”
Go according to customer words and don't verify
None of the above
In the warranty period, if customer is facing same issue after repair twice, what will you do?
Deny for service
Repair again
Give free replacement to customer with the same model and specification.
None of the above
If there is functional fault in handset then what will you do?
Replace the handset only
Replace full box
Repair handset
Deny repair
Sachin's handset was bought on 21st October 2017.If Sachin’s handset replaced on 30th Oct 2017, then now what will be the remaining warranty for handset?
21st Oct 2018
30th Oct 2018
1st Apr 2018
30th Apr 2018
While receiving the handset if didn’t mention visual description or any accessories, and user becomes unsatisfied. Will service center be responsible for it?
Yes
No
In the following circumstances warranty will not implement but repairing may be done with charges
Defects caused by improper use, self-repairs and self-damaged.
Defects caused by an unauthorized service center.
Out of warranty.
All of the above
Replacement period will be ____________ days if customer purchased before 1st Oct 2016
8
6
7
30
Replacement and warranty period will calculate afresh after replacement of a smartphone (including accessories).
True
False
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