ADM211 - 3rd
2. An admin wants to implement a process by which a parent case can’t be closed until all child cases are closed.
A. Validation rule on child case before closing it
B. Workflow on parent to check status of child case
C. Rollup summary on child
D. Apex trigger to check child case status before closing it
3. Recruiters at Universal container uses the position object to enter and track new position. They are required to select existing salesforce user in hiring manager field. What type of relationship exist between position and user object.
A. Master Detail
B. Hierarchical
C. Junction
D. Lookup
4. What’s the main capability of Territory management.
A. In grants access to records (accounts and related records) regardless of ownership
B. It grants access to records based on profile
C. It grants access to record based on role hierarchy
D. It grants access to record based on Ownership
5. What tool can be used to move metadata between two different production environment. Choose 2
A. Force.com IDE
B. Force.com Migration tool
C. Force.com SOAP API
D. Change Set
6. Admin wants to make exact copy of production metadata in an existing developer sandbox.
A. Schedule full weekly backup
B. Create and Deploy change set
C. Schedule Sandbox refresh
D. Use Developer Console
8. What must be considered in Communities for internal and external users. External users are using chatter. Choose 2
A. You can use Ideas, and Chatter Questions
B. External and Internal users should be on different community
C. You need to enable Chatter
D. New Users should use Customer portal and partner portal instead of community
11. A custom field can be Viewed by profile Sales Manager, VP of Sales and System Administrator. However this field should only be edited by VP of sales and System Administrator profile. How to Setup.
A. Modify Role Hierarchy
B. Create Permission set and assign to profiles VF of Sales and System Admin
C. Set Field Level Security
D. View All Data for profiles VF of Sales and System Admin
16. What rolls up (summarizes) to the Manager on both the Collaborative and Customizable Forecasting?
A. Quota Amount
B. Opportunity Amount
C. Expected Revenue
D. Product Quantity
25. A user needs to copy existing products from a pricebook. What should be taken into consideration when cloning products or pricebooks?
A. Pricebook must be enabled first before user can use the pricelist
B. Pricebooks cannot be cloned when the user has no access on products and pricebooks
C. Enable manage pricebooks
D. Customer should be able to create a pricebook if they have access to pricelist
27. Pricebooks’ OWD is set to No Access. What should an admin do to allow users to select a product & pricebooks for their opportunity?
A. Manually share pricebooks to individual users
B. Modify opportunities to include selected products and pricebooks
C. Create sharing rule on pricebooks and grant access to individual users
D. Grant “Manage Pricebooks” to individual users
29. When will account assignment rules automatically assign an opportunity to a territory
A. Account ownership was changed
B. Account has no assigned territory
C. Account has multiple territories
D. When opportunity has no assigned territory and account has been assigned to a territory
30. In Collaborative Forecasting, what can a Forecast manager do? Choose 2.
A. Ability to assign users to forecasts in the Forecasts hierarchy
B. Ability to edit opportunities of the users below the Forecast hierarchy
C. Ability to see all forecasts of the users below the Forecast hierarchy
D. Ability to view opportunities of the users below the Forecast hierarchy
31. Testing an AppExchange package is completed on Developer Sandbox, what needs to be done to deploy the package to production without any customization?
A. Metadata API
B. Create and Deploy change sets
C. Create Package and deploy using Force Migration Tool
D. Install package on production from AppExchange
38. Agents can file vacation leave request that must be approved by the manager. An agent is unable to submit the request. What could be the possible cause?
A. There is no Manager for User
B. Approval Process is not enabled for them
C. There is System Error
39. In UC when opportunity is 50,000 USD, manager has to approve prior to moving to next stage. There are two managers in 2 regions. What should admin do that the right manager approves the opportunity?
A. Approval send to 2 managers
B. Approval send to 1 managers and check if he is not the approval, he send it to the other
C. Create a lookup field in the User object (hierarchical relationship) to get manager details of users
D. Create an assignment rule to auto fill manager in opportunity
40. A field label was changed in the sandbox. What should be done make this change effective in production too?
A. Dataloader
B. Changeset
C. Manually change the field label in production
D. Import wizard
41. A salary field was created in Recruiting Object. Recruiting OWD is private. Recruiter and HR manager Profiles should have salary field visible. What should be done?
A. Make OWD Read/writ
B. Create a permission set and assign to HR manager and Recruiter
C. Sharing rule on Salary Field
D. Profile permission to Read-only
42. The sales manager at Universal Containers wants to see all opportunities that do not have any activities. Which report type could be used to meet this requirement?
A. A custom report type with Opportunity as the primary object and Activity as the secondary object
B. An opportunity report with a cross-object filter of opportunities without activities
C. A joined report using an opportunity report in Block A; a task and event report filtered by tasks for Block B
D. A standard opportunity filtered by the field Last Activity and a custom date range that is blank
44. The VP of the company is always travelling and uses only an iPad for office communications. Employees, who are chatter users, needs to submit their quotes for approval by the VP. How will the system admin meet this? Choose 2
A. Enable Approval by Email
B. Enable Chatter
C. Configure Salesforce for Outlook
D. Enable Salesforce Mobile
46. What are types of tagging available in Library / Workspace / Content ? Choose 3
A. Open Tagging (no restriction)
B. Protected Tagging
C. Public Tagging
D. Private Tagging
E. Guided Tagging (options are offered, but you can also write your own tags)
F. Restricted Tagging (a user has to select among pre-defined tags)
G. Open to all Tagging
48. How to make sure that sandbox has the latest version of customizations from production?
A. Using ANT Migration Tool
B. Using Dataloader
C. Using Changeset
D. Refreshing the Sandbox
50. John is a Sales Manager. Tom is a Sales Rep, and is below John in the role hierarchy. Tom happens to own a contact that John cannot see, even though he is above in the role hierarchy and has the appropriate Profile permissions. What could be the reason?
A. The OWD for Contacts is set to “Private”
B. The OWD for Contacts is set to “Controlled by parent”, and the owner of the related account is not below John’s role.
C. The OWD for Accounts is set to “Controlled by parent”, and the owner of the related account is not below John’s role.
D. The contact has no Account associated (“Account Name” lookup field is empty).
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