The Housing Regulation Quiz

Who is the Housing Ombudsman?
The return to proactive consumer regulation was set in motion by the devastating fire at Grenfell tower in West London. When was this fire?
2016
2017
2018
How many proposed consumer standards are there?
And can you name them?
Quality & safety
Transparency, influence & accountability
ASB
Neighbourhood & community
Fly-tipping
Tenancy
Parking
Woodburners
In the Neighbourhood and Community standard there's specific reference to a standard which providers will need to meet. Which of these is it?
Hate crime
Pet ownership
Domestic abuse
Tackling loneliness
Under the regulator’s proposals inspections of providers will be over a cycle of how many years?
Two
Four
Six
Eight
Providers can currently be fined £5000 if they persistently underperform and fail to meet the consumer standards. The regulator proposes to increase this limit to?
£10,000
£50,000
£100,000
Unlimited
Which Coalition Government legislation abolished the Tenant Services Authority and the Audit Commission?
Which consumer standard was introduced in April 2023 and will not exist as a standalone standard after April 2024?
Awaab’s Law (so called) is being introduced under Section 42 of the 2023 Act. This part of the law is so-called because of the tragic death of Awaab Ishak from damp and mould conditions in a property owned by a housing provider in which local authority area?
Burnley
Rochdale
Stockport
Oldham
Under Section 31 of the legislation providers will have to become familiar with what will be known as PIPs. What does the abbreviation PIPs stand for?
The ombudsman has been producing a series of reports which summarise his learning from complaints. What is the name of this series of publications?
Focus
Digest
Spotlight
Complaints Roundup
Under Section 28 of the Act providers are to be given notice when the regulator wishes to inspect. The notice period has been reduced from 28 days to what?
12 hours
24 hours
48 hours
72 hours
Only larger providers will be subject to housing inspections. In this context, larger providers are defined as owning/managing more than?
1,000 homes
2,500 homes
5,000 homes
10,000 homes
Under Section 21 of the Act, Executive and Management staff delivering housing services will need to have appropriate qualifications if they are to continue to practise for housing providers. How many staff will be caught by these provisions?
15,000-20,000
20,000-25,000
25,000-30,000
30,000-35,000
0
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