Track & Trace Quiz
Track & Trace Mastery Quiz
Test your knowledge and skills in managing deliveries with our Track & Trace Mastery Quiz! This quiz is designed to assess your understanding of effective communication and operational protocols in the logistics industry.
Prepare yourself for:
- Multiple-choice questions
- Real-world scenarios
- An opportunity to validate your expertise
What is the proper amount of time to wait between check calls to a driver?
1 Hour
2-3 Hours
Wait for driver to call you
3-4 Hours
What is the most important time to call a truck?
When the truck has a door
When the truck is waiting for a door
An hour before delivery
Before the driver gets to the facility
What do you ask a driver when looking for an update on there deliveries?
What is your eta
How many miles out
Are there any issues we need to know about
All of the above
What is the purpose of the track & trace team?
To keep track of how long deliveries take
Keep our customer and there receivers informed of how there load is doing
To make sure we don't miss deliveries
None of the above
What color do you mark deliveries that are running late?
Blue
Red
Yellow
Pink
What would be the correct course of action to take if a driver called you to inform you that a pallet was rejected?
Ask for the BOL and pictures of rejected pallet to send over to the customer
Ask the shipper why it was rejected
Ask the driver his eta to next stop
Ask the driver where he wants to go
Who do you go to with a rejection for a local delivery concerning the rate?
The driver
The receiver
Manager
Lead and or Supervisor
What color do you mark deliveries that are completed?
Red
Green
Yellow
Magenta
What color do you mark a delivery if the order did not go?
Yellow
Tan
Light Red
Blue
What color do you mark a delivery that was rejected?
Magenta
Purple
Brown
Orange
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