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CMC and Staff travel quizz

How would you identify a French CMC agent in eRes
Their ID starts with the number 4
Their ID starts with the number 6
Their ID starts with the number 1
Their ID starts with the number 5
Our team in South Africa handle the Italian core lines
True
False
What companies supply our CMC teams?
Ascensos & Teleperformance
Capita & Serco
Webhelp & Teleperformance
Webhelp & Ascensos
What country is our claims team based?
UK
South Africa
India
France
What languages do our Romanian centres handle?
Italian, German, Dutch
Italian, German, English
Dutch, Frech, Italian
Italian only
If a stand-by customer's flight is changed to confirmed, will they be eligible for compensation?
Yes
No
Name changes are allowed on staff travel bookings
True
False
If a customer is travelling without a staff member on a staff booking, are they eligible for the price promise?
No
Yes
How much is the fee for changing flights on Staff travel?
£5 (Or currency equivalent)
£10 (Or currency equivalent)
£7 (Or currency equivalent)
Free
People under 16 are allowed to travel on Stand-by
True
False
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