What’s your business’ superpower?
At the moment, what is the biggest focus of your business?
To engage and keep current customers
To improve our online store and its different features
To improve our services/products and create new ones
To gain more followers across different platforms
Where would you allocate some of the business’ extra budget?
Customer satisfaction initiatives like quizzes and surveys
Development or design work for your website
Creation and testing of new products/services
Social media campaigns and premium features
What do you think has been your business’ biggest achievement?
Maintaining excellent reviews and ratings from our customers
Having an user-friendly site with a low bounce rate
Keeping our inventory always fresh with trending products/services
Having a strong online presence across different platforms
What do you think is your business biggest threat?
I am good at getting new customers but not at retaining them
My website doesn’t reflect my business’ essence.
My services/products can be found in other companies
I don’t a big social media presence
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