Maintenance Check 6/16 - 6/22

What is your name?
If a client wants to update their payment method themselves, its okay to do /pitch to bring up the payment wizard again
True
False
If a user/client types this number: 07735234789 and they're from the UK, how would you set that number? hint: google for uk dialing code. Please write out the command EXACTLY as you would on the site
If a client comes in as a new user and you find their account, what should you do? (The user came in on chat and only discussed finding their account)
You should do /mergeto roomname
You should do /youare roomname
Which is the UK area code
+1
+44
None of the above
If a new user came into the room and converted and you had a session, only to find out that this was already an existing client, what should you do with the two rooms?
/youare from the new room into the old room
/mergeto the new room into the old room
If you want to set the phone number "(408) 345-1928" for a client, what would that look like? Please write out the command EXACTLY as you would on the site
If a client says he/she attempted suicide 2 weeks ago, what should you do?
Do the '/crisis' command
Do the '/crisis agreement' command
Do the '/agreement crisis' comand
If a user/client types this number: 07735234789 and they're from the Australia, how would you set that number? hint: google for Australia dialing code. Please write out the command EXACTLY as you would on the site
What is the command to start the timer and disable auto-pause
If a user comes in and asks about becoming a coach/other career opportunities, what email should they reach out to?
If you want to disable SMS notifications for a client, what would that command look like exactly?
What topics would you like to see more on maintenance checks?
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