Protocol 33
Mastering Protocol 33: Medical Call Processing Quiz
Test your knowledge on Protocol 33, the essential process for managing medical calls effectively. This quiz covers everything from response priorities to critical information gathering techniques.
Key Topics:
- Emergency response criteria
- Acuity levels in Protocol 33
- Verification processes
Protocol 33 is used to process all medical calls.
True
False
Protocol 33 can be used for Hosp to Hosp transport.
True
False
Patients with appointment times are not processed on Protocol 33.
True
False
Doctors cannot request an emergency response using P33 unless the patient has priority symptoms.
True
False
How many Acuity levels are there in P33?
One
Two
Three
Five
The verification process is not required when using P33.
True
False
An 'Urgent' timeframe generates a 1B response.
True
False
If a Doctor requests a time of 1hr but the answers in ProQA indicate an emergency response, what should you do?
Ignore the Dr and leave as is
Change the response to the Doctors request
Indicate the request in Comments/Notes
Inform the Supervisor
Which criteria must be met to use P33?
Assessed by Dr or RN
Specific timeframe requested
Going to the ED
From a community based setting
A request for an emergency response will generate which response priority?
1A
1B
1C
2I
Which of the following would be useful information to gather before ending a call using P33?
If the patient has just eaten
Access to the building/patient
Infectious status
Medical reference number
Current medications
Mobility status
Last hospital admission
A full set of obs
Is it possible to upgrade a non urgent response to an urgent response in P33?
Yes
No
What is the process to upgrade P33 to a 1C?
Remove timeframe from building field and manually change to 1C
Enter the full name of the patient in comments and Notify
Change details in ProQA key questions
Confirm change showing in queue
An RN requests the transport in 30 mins. What is the Acuity level?
Acuity 1
Acuity II
Acuity III
Acuity IV
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