2018 Highland City Resident Survey

For the past three years, Highland City Council and Staff have conducted an annual resident survey. The survey is designed to find out how the City is doing and what residents think about certain issues. Last year’s survey results were used to guide City Council during their decisions regarding Road Funding. In addition, the City learned that residents were supportive of all the changes that took place at the Library during 2016 as the percent of individuals who ranked the Library as “Good” or “Excellent” rose nearly 30%.

Gathering and using resident opinions is invaluable to Highland City. When you tell us what you think, even more positive changes can happen! As always, your responses WILL NOT be individually tracked and all data collected will be analyzed as a whole. None of the questions are required, so only answer the ones you want.

Responses are due by February 28. If you have any questions or concerns about the survey, please contact Erin Wells at (801)772-4566.

For the past three years, Highland City Council and Staff have conducted an annual resident survey. The survey is designed to find out how the City is doing and what residents think about certain issues. Last year’s survey results were used to guide City Council during their decisions regarding Road Funding. In addition, the City learned that residents were supportive of all the changes that took place at the Library during 2016 as the percent of individuals who ranked the Library as “Good” or “Excellent” rose nearly 30%.

Gathering and using resident opinions is invaluable to Highland City. When you tell us what you think, even more positive changes can happen! As always, your responses WILL NOT be individually tracked and all data collected will be analyzed as a whole. None of the questions are required, so only answer the ones you want.

Responses are due by February 28. If you have any questions or concerns about the survey, please contact Erin Wells at (801)772-4566.

What are the TOP 2 things you like about living in Highland?
Answers are intended to be limited to items the City has control over. Check up to two.
Bedroom Community with Limited Businesses
Large Lot Size / Low Density
Activities for Adults, Families, & Youth: Events, Library Programs, Youth Council, Arts Council Activities, Rec. Leagues, etc.
Parks and Trails
Other
Please Specify:
What would you say is the quality of life in Highland City?
Mark one oval.
Poor
Fair
Good
Excellent
What are the TOP 3 things you wish would change about Highland City?
Answers are intended to be limited to items the City has control over. Check up to three.
Adding Senior Programs
Better Maintenance of Parks and Trails
Increased Focus on Long-term Financial Health of City
Increased City Events & Programs
Increased Communication / Transparency
Increaed Economic Development Efforts
Increased Fire Department Funding
Increased Library Programs and Materials
Increased Police Department Funding
Increased Road Repar & Reconstruction
Zoning Changes to Allow Senior Communities
Zoning Changes to Allow for High Density Apartments in Town Center
Zoning Changes to Allow Smaller Lots, Condominiums, Town homes, etc.
Other
Please Specify:
How long has it been since you've visited the Highland City Library?
Mark one oval.
0-2 years
2-6 years
6-9 years
Never
Why do you visit or would consider visiting the Library?
Check all that apply.
Books
Special Events
Story Time
Computer SSE / WIFI Access
Quiet Space
Research Assistance
Proctored Tests
Attend a Class
Borrow a Movie / Music
Please rate the following City personnel groups on their professionalism.
Mark one oval per row.
Poor
Fair
Good
Excellent
No Opinion
Elected Officials
General City Staff
Library Staff
Public Works Field Staff
Describe your general experience with staff and / or elected officials.
How would you rate the City's following communication methods?
Mark one oval per row.
Poor
Fair
Good
Excellent
No Opinion
City Newsletter
Email Alerts
Signs in Town
Social Media
Text Alerts
Website
How likely would you be to support the City in raising additional funds through fees or taxes for the following categories?
Mark one oval per row.
Very Unlikely
Unlikely
Likely
Very Likely
City Events & Programs
City Library
Parks & Trails
Public Safety
Road Maintenance & Repair
If the City were to begin live streaming City Council meetings, how often would you view the video?
Mark one oval.
Likely never
Only for specific topics that interest me
Every or almost every meeting
Please rate the following City services.
Poor
Fair
Good
Excellent
No Opinion
Building Permitting
Business Licensing
Cemetery Arrangements
City Hall Hours
City Library
Code Enforcement
Communication with Residents
Paramedic Serices
Fire Services
Garbage / Recycling
Highland Arts Council
Highland Fling
Other Events & Programs
Number of Parks
Number of Trails
Police Crime Prevention
Police Traffic Enforcement
Quality of Parks
Quality of Trails
Road Mainteance
Snow Removal
Utility Billing
If you marked "Poor" or "Fair on any category, please let us know what you would like to see changed.
In general, what do you think is the proper density for Highland outside of City Center?
1 home per acre (average 35,000 square foot lots) or R-1-40 zoning
1.5 homes per acre (average 25,000 square foot lots) or R-1-30 zoning
2 homes per acre (minimum 20,000 square foot lots) or R-1-20 zoning
Other
Please Specify:
How long have you lived in Highland?
0-5 years
5-10 years
10-20 years
20+ years
How long do you anticipate continuing to live in Highland?
0-5 years
5-10 years
10-20 years
20+ years
What is your gender?
Female
Male
What area of Highland do you live in?
North of Timpanogos Highway (S.R. 92) and west of Alpine Highway (5300 W)
North of Timpanogos Highway (S.R. 92) and east of Alpine Highway (5300 W)
South of Timpanogos Highway (S.R. 92) and east of Alpine Highway (5300 W)
South of Timpanogos Highway (S.R. 92) and west of Alpine Highway (5300 W)
Do you have any children living at home under the age of 18?
Yes
No
What is your age?
Under 18
18-24
25-34
35-44
45-54
55-64
65 or Older
If there is any topic regarding Highland City that you would like to comment on, please do so here.
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