C.O.R.E
C.O.R.E Quiz: Test Your Knowledge
Welcome to the C.O.R.E Quiz! This engaging quiz is designed to assess your knowledge on various aspects of Trend Micro products. Put your expertise to the test and see how well you know the ins and outs of our services.
- 6 Questions covering multiple topics
- Multiple-choice and checkbox format
- Engaging and informative
1. Release date for Trend Micro Wi-Fi Protection version 2.5 on Google Playstore.
June 27, 2020
June 25, 2020
June 26, 2020
June 24, 2020
2. Number of users who received an Email Notification About the MyAccount Reset Password
25 PWM users; MyAccount: Around 960 users
25 PWM users; MyAccount: Around 950 users
26 PWM users; MyAccount: Around 950 users
26 PWM users; MyAccount: Around 960 users
3. Email Address where you can send your inquiries about Home Network Security
HNSSupport@trendmicro.com
TrendHNSSupport@trendmicro.com
TMHNSSupport@trendmicro.com
TMHHNSSupport@trendmicro.com
4. Global build updated version for TMMS 11.5 Hotfix Release
11.5.0.2691
11.5.0.2072
11.5.0.2702
11.5.0.2961
Check all Troubleshooting Steps that applies to Web Guard and Safesurfing Related Issues Due To iTMMS WRS query T0 Migration
Set customer expectation that we will keep the case open and will be reporting their issue to the developers for faster resolution.
Reinstall the application
Sign out then sign in
Keep the Case Status Open.
Inform the customer that there has been a recent enhancement made backend in-order to improve their protection.
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