How Good Are Your Listening Skills?

To be more productive, I respond to emails and instant messages while I'm speaking to people on the phone.
Not at all
Rarely
Sometimes
Often
Very often
I repeat points back during a conversation to clarify my understanding of what the other person is saying.
Not at all
Rarely
Sometimes
Often
Very often
When people speak to me about sensitive subjects, I make an effort to put them at ease.
Not at all
Rarely
Sometime
Often
Very often
I feel uncomfortable with silence during conversations.
Not at all
Rarely
Sometimes
Often
Very often
To get people to elaborate on their point, I ask open questions (ones that can't be answered with "yes" or "no").
Not at all
Rarely
Sometimes
Often
Very often
As I listen, I compare the other person's viewpoint with my own.
Not at all
Rarely
Sometimes
Often
Very often
To get people to elaborate on their point, I ask open questions (ones that can't be answered with "yes" or "no").
Not at all
Rarely
Sometimes
Often
Very often
When someone is speaking to me, I nod and say things like "OK" and "uh-huh" occasionally
Not at all
Rarely
Sometimes
Often
Very often
I catch myself asking leading questions to encourage the other person to agree with my viewpoint.
Not at all
Rarely
Sometimes
Often
Very often
I interrupt people.
Not at all
Rarely
Sometimes
Often
Very often
I try to read the other person's body language as I listen.
Not at all
Rarely
Sometimes
Often
Very often
If the other person is struggling to explain something, I jump in with my own suggestions.
Not at all
Rarely
Sometimes
Often
Very often
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