ORG B

In the experiential approach, innovation occurres in a _____________ environment

The key to innovation is to use _______, _______ and _______?

What are the five aspects in the experiential approach?

What are the goals of this approach?

Three aspects exist to the experiential approach strategy. They are ___, ___ and ____

A cycle of repetition where a company tests a prototype

Name three aspects of milestones

Keeping everyone on task and instilling urgency falls under which of the five aspects?

Name and and describe in brief five aspects of the experiential approach (10 marks)

The compression approach brings about what type of change?

What are the goals of the compression approach? (2 marks)

What is NOT an aspect of the compression approach?

What are the goals of this approach? a) lower costs b) incremental improvements c) establishment of a new dominant design d) to create powerful leadership

What is NOT one of the five parts of this approach?

Which of the five parts are based on outsourcing work?

What is the strategy behind the compression approach? (3 marks)

What is the assumption behind the compression approach? (1 mark)

Kurt Lewin posits that the process has three steps. _____, _____ and _____

What is NOT a way to manage resistance to change?

There are six characteristics to the freeze phase. Name them. (6 points)

What should you do when managing change? a) create strong guiding coalition b) remove obstacles to new vision c) plan and create short term wins d) provide a hands on experience

Which is NOT a change tool and technique

There are 9 things that managers shouldnt do when managing change. Name 5 ( 5 points)

To attain results driven change one must

Four characteristics of the GE workout are... (4 marks)

Organizational development is ? a) long range approach to change b) a short term approach to change c)assumes that intuition is the key to change d) assumes that top management is needed to support the cause

There are seven sequential steps with a change agent. Please list them in order. (7 marks)

What are intraorganizational processes? (1 mark)

What does it mean to empower workers and how can one empower their workforce? (2 mark)

There are three ways to empower workers. They are ____, ______ and _______

What is empowerment?

Organizational culture does NOT encompass

OC is based on:

OC exists ono three levels:

What is NOT one of the five types of organizational structures?

One of the advantages of the product structure is that it is easier to assess work unit performance.

Duplication of resources is a drawback of which structural approach?

Cross department coordination is easier in the functional structure?