Onboarding Quiz!
Vacasa Onboarding Quiz
Test your knowledge of Vacasa’s onboarding process with our comprehensive quiz! Whether you’re a new team member or just want to refresh your knowledge, this quiz covers essential topics to enhance your understanding and efficiency.
Key Features:
- 48 Multiple choice questions
- Engaging and interactive format
- Instant feedback on your answers
What does OLS stand for?
Online Signup
Owner Logistics System
Operations Local Support
Online Link Setup
Who was our first in-market Onboarding Specialist?
Ty Roberts
Dorey Byrd
Sinai Solano
Annie Reeves
How much does Assurant cost per night the home is booked?
$8.54
$6.81
$8.13
$8.70
True or False: Montana is a regulated state.
True
False
Which of the following is a regulated state?
New Mexico
Maryland
California
Texas
Who is the OBS for South Carolina?
Jodi Fisher
Lindsay Kirby
Alissa Ensminger
Andrew Ellis
If an owner does not specify a limit on dogs, what is Vacasa’s default limit?
2
5
3
4
How many characters should a standard Vacasa description contain?
700-1000
600-1000
700-1100
800-900
What is Vacasa’s standard minimum night stay?
1 night
2 nights
3 nights
4 nights
How many required amenities are on the Amenities tab?
67
70
50
100
Which state is Vacasa NOT operating in?
Michigan
Minnesota
Virginia
Illinois
An owner wants to hide their address on the public listing. Who do you ask to hide it?
A Rates Analyst
The Channels Team
The GM
The LOM
True or False: We need an owner's ACH to go live.
True
False
A lakefront property sits on a private sandy beach. Which amenities should be checked? (check all that apply)
Beach Private
Beach view
Beachfront
Beach access
Lake view
Lakefront
Water view
Waterfront
A condo you are onboarding has a shared pool and hot tub in the complex. Which of the following are the best instructions for guests?
The shared pool and hot tub are located in the clubhouse. To locate, walk out the condo and follow the path past the parking lot to Building C. Hang a right at Building C and you will see the clubhouse entrance.
The shared pool and hot tub are located in the clubhouse.
The shared pool and hot tub are located across the parking lot.
A home you are onboarding has 2 queen beds, 2 twin beds, and a sofa bed. This home could sleep 8 but the owner would like to cap the maximum occupancy at 6. So you set the maximum occupancy at 6. Where should you notate this discrepancy?
In the Information tab of the unit page
In the Hubspot deal
In the Location and Access tab of the unit page
A unit is located in a census-designated town. What is the compliance jurisdiction?
The town
The county
The state
You are onboarding a home in a new area. There are no tax districts created for this city or county. Who do you reach out to?
Make a ticket for Kathy Delgado
Send an email to taxes@vacasa.com
Send an email to permitting@vacasa.com
You are working on a Save unit. The home was never terminated and has remained live. You made the ticket for Contracts Team to update the ownership. The BD says the listing doesn’t need any updates. But what are some changes the listing might need?
WiFi network and password
Access info/codes
Updated permit under the new owner
All of the above
Who are our two in-market Onboarding Specialists in Oregon?
Melissa Beda and David Douglas
Alissa Ensminger and Dorey Byrd
Lynn Woolsey and Alissa Ensminger
David Douglas and Dominic Torres
When uploading a document to Filebrowser, what should you categorize a W9 under?
Taxes
Contracts
Letter
Other
An owner would like to impose a weight limit for dogs. Only dogs under 30 lbs will be allowed. Where do you note this?
Amenities tab
Listing tab
Location & Access tab
Information tab
An owner would like to limit the amount of dogs per reservation. Only 2 dogs per res. Where do you indicate this?
Listing tab
Amenities tab
Information tab
Location & Access tab
The owners of a home are a husband and wife. You enter them in the system as First Name: Bob and Sue - Last name: Evancho. Do both Bob and Sue need to complete a W9?
No
Yes
A condo you are onboarding has the street address of 100 46th St #617. Do you need to enter the floor number in the Amenities tab?
Yes - always do this
No - it is obvious from the address that the unit is on the 6th floor
How many days of availability does a home need to have for the New Ad Purchase ticket to be created?
10
12
14
30
How many days of availability does a home need to have for channel distribution?
14
30
12
10
What is Vacasa’s minimum age requirement (unless otherwise stated)?
21
25
18
30
You already have photos for a deal you just got into Onboarding. You go to set rates but the unit code won’t pop up in the runway. Why could this be?
The unit was just set to active in the past few hours
The photos aren't displaying yet
There are no owners attached to the unit page
You have a specific question about an Onboarding process. Where do you go for help?
The Onboarding Team slack channel
Ask for GM for help
Email info@vacasa.com
You are onboarding a home in Maine. What do you set for the Accounting Entity?
Vacasa LLC
Vacasa Maine LLC
Vacasa New England LLC
Vacasa Rentals LLC
You are Onboarding a home in Alabama. What do you set for the Accounting Entity?
Vacasa LLC
Vacasa Alabama LLC
Vacasa Rentals LLC
Vacasa Gulf Shores LLC
When do I create a Compliance ticket?
During initial diligence, and only when I know compliance is needed for this area
During initial diligence, for every unit onboarded
During final diligence, and only when I know compliance is needed for this area
You set a home live but a New Ad Purchase ticket was not generated. Why could this be?
The Template Version and Contract Form were not entered
The driving directions were not filled out
The housekeeping fees were not set
The required amenities are not complete
What is a channel we do NOT advertise on?
Airbnb
Vrbo
Booking.com
HomeAway
FlipKey
Vacasa
MyVacation
Where do I enroll the unit in the Linen & Terry program?
The Programs tab
Hubspot
The Owner tab
An owner completes their W9 in the owner portal. Do we still need to collect a digital copy?
No - we already have their info stored in the owner portal
Yes - we need a digital copy of the document
An owner has two queen-sized air mattresses in their home for guests to use. True or False: these air mattresses should be included in the bed count under number of queen beds.
True
False
There is a queen-sized sofa bed in a home. How do you mark this in the Amenities tab?
Mark 1 sofa bed and 1 queen bed
Mark 1 sofa bed and write in the notes that it is queen sized
Mark 1 sofa bed and 1 queen bed and 1 sofa
True or False: the Copy Review ticket must be completed by the Copy Editing Team before a home can go live.
True
False
You are helping out a fellow Onboarding Specialist by setting rates for them. The unit is located in a state in which you have never onboarded. How do you know who to assign the Rates ticket to?
Assign the ticket to your normal Rates Analyst
Ask in the Slack team channel who to assign it to
Check the Rates Analyst Region spreadsheet
Which of the following is NOT a requirement on an owner's POI?
Vacasa listed as an additional insured
Vacasa listed as an additional interest
A minimum of $500k in liability coverage
Coverage of short-term rentals included on the policy
What are some required elements in a Hubspot pinned note?
Hyperlinks to the unit page and onboarding tickets
A timeline of notes on unit progress
BD notes regarding owner requests such as ownerholds
All the above
An owner would like their two units made into a master/sub unit combination. How do you link the units' calendars?
At the bottom of the Listing tab
In the Owner tab
In the Location & Access tab
What are some items required to be listed in the "Things to know" section of a unit's description?
Free WiFi
A list of the beds in the home
If surveillance cameras are present on the property
"Dog-friendly" if owners are allowing dogs
Kitchen type (full kitchen vs. Kitchenette vs. No kitchen)
If the age requirement is anything other than the standard 21
If there is no on-site parking
Fun attractions nearby
You are assigned a deal in Hubspot that is a Save unit. The listing needs all new photos, new copy, new everything. Do you create a new unit page?
Yes - you are starting from scratch
No - use the old code and update everything in the existing unit page
What is incorrect about this tagline? "Spacious Home Near Boise - Great For Parties!"
Too short
Only the first word and proper nouns should be capitalized
Mentions parties
All the above
{"name":"Onboarding Quiz!", "url":"https://www.quiz-maker.com/QPREVIEW","txt":"Test your knowledge of Vacasa’s onboarding process with our comprehensive quiz! Whether you’re a new team member or just want to refresh your knowledge, this quiz covers essential topics to enhance your understanding and efficiency.Key Features:48 Multiple choice questionsEngaging and interactive formatInstant feedback on your answers","img":"https:/images/course7.png"}
More Quizzes
Monthly Quiz February
1160
CUA knowledge training/assesment
11611
Heritage Hotel 2023 Quiz #1
1168
BCT Onboarding - Quiz 1
10520
Initiate Onboarding (Ready for Boarding)
6327
Getting Started at Ornament Shop
520
Repairs knowledge
15830
Monthly Quiz August
25120
Employee Procedures
840
Retention and Procedures!
1587
Front Desk Quiz
1477
FOH Variety Quiz
11635