Hello team of Starbuck Partners,
We are interested in better understanding a critical issue identified by members of your organization. This issue has been described as understaffing. Below are several questions that will help us gain better insight into the problem and will contribute to our development of some recommendations for improving or eliminating this issue.
Your responses will be held in the strictest confidence.
Thank you in advance for your time in filling out this survey and your assistance in our data collection efforts.
Understanding Staffing Challenges at Starbucks
Join us in exploring the vital issue of understaffing within our Starbucks locations. Your insights are essential in shaping potential improvements and enhancing the workplace experience for all partners.
This survey will help us gather important data regarding:
- Staff perceptions of their work environment
- Compensation and job satisfaction
- Communication and team dynamics
What is your position?
Barista
Barista Trainer
Shift Supervisor
Are you full-time or part-time?
Full-time (>40hours)
Part-time(<40 hours)
Prefer not to say
What time during the day do you typically work?
Early Morning (4am-9am)
Morning (9am-12pm)
Afternoon (12pm-6pm)
Evenings (6pm-12am)
What is your gender?
Male
Female
Non-binary
Prefer to not say
What is your age?
Under 18
18-24
25-34
35-44
45-54
55-64
65+
Prefer not to say
I believe that I am fairly compensated.
Strongly agree
Agree
Neither
Disagree
Strongly disagree
I enjoy my job.
Strongly agree
Agree
Neither
Disagree
Strongly disagree
Working as part of a team has been effective.
Strongly agree
Agree
Neither
Disagree
Strongly disagree
I feel that I have the proper resources (e.g., equipment, technology and staff) to do my work successfully.
Strongly agree
Agree
Neither
Disagree
Strongly disagree
I find my job to be stressful
Strongly agree
Agree
Neither
Disagree
Strongly disagree
Conflicts among my coworkers is minimal.
Strongly agree
Agree
Neither
Disagree
Strongly disagree
I believe that communication with my manager is effective (frequent, timely and productive).
Strongly agree
Agree
Neither
Disagree
Strongly disagree
I feel that communication with my manager and coworkers has suffered since the pandemic.
Strongly agree
Agree
Neither
Disagree
Strongly disagree
I feel less motivated since the pandemic began.
Strongly agree
Agree
Neither
Disagree
Strongly disagree
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