How Post Sales Works

A professional office setting with a team discussing customer success strategies, featuring charts and graphs on a screen.

Understanding Post Sales Processes

Test your knowledge on how Post Sales works in our engaging quiz! Designed for professionals who want to enhance their understanding of key roles and responsibilities within the Post Sales domain.

This quiz covers:

  • Post Sales structure
  • Roles involved in customer solutions
  • The importance of Customer Success management
5 Questions1 MinutesCreated by EngagingExpert77
True or False: Post Sales is divided into two divisions, Professional Services & Customer Success?
False
True
Who should be pulled into the conversation if the customer wants to expand to a new solution?
Field Sales Rep
Product Developer
Business Ops Analyst
Account Manager
CSMs and CSAs have huge role in ensuring that the customer ________ and _________ Apptio.
Use
Adopt
Acknowledge
Ignore
India CoE resources are guided by which role as they complete technical configuration activities?
Consultant
CS Advisor
CS Manager
Account Manager
Which role(s) can customers pay for to get additional support, technical resources. Select all that apply
CS Advisor
Managed Services
Engagement Manager
Premier CSM
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