DA Training Quiz

Create an engaging illustration depicting a college dormitory front desk with a Desk Assistant helping a student, emergency response signage in background, and a friendly atmosphere.

DA Training Quiz

Welcome to the DA Training Quiz! This quiz is designed to assess your knowledge on essential topics related to your responsibilities as a Desk Assistant. It covers key procedures, policies, and guidelines that are crucial for ensuring a safe and efficient living environment for all residents.

Test your understanding with questions covering:

  • Emergency response procedures
  • Dress code expectations
  • Service request protocols
10 Questions2 MinutesCreated by HelpingHand354
Are you allowed to eat at the front desk?
Yes
No
When emergency staff enter building or you need to call 911, what steps should you take. Check all steps.
Ask EMTs or KUPSO why they are in the building
Call RA after you call 911
Have RA fill out IR in all situations
Leave the desk to go assist with the emergency
If we need to leave the building you are the last person out
Bring white cards when leaving building for emergency
If parent calls about missing student, it is ok to give out their room number or phone number.
You must wait to leave desk until next DA arrives.
False
True
Should you wear your name tag at every shift?
No
Yes
Describe the dress code.
What website is used for service requests?
Maximo
Mercury
Facilities
Should residents submit their own service requests?
Yes
No
What is FERPA?
What is step #4 of No Call No Show Process?
Call down DA call list
Log all information on what was done in the communication log
Reach out to desk managers so they can follow up
If it is between 8am-5pm call Phil or main housing office-Last resort is RA
How many hours a week can you work?
22
15
10
20
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