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Managing Appointment Setters - Review

How many dials per hour should your appointment setter make?
10
20
60
100
How often should your appointment setters be given breaks?
No breaks.
Every 30 minutes.
Every 50 minutes.
Every hour and a half.
What is the average % of phone calls that connect with the business owner?
1%
10%
20%
50%
What is the expected number of appointments set per shift?
1/2 appointment per four hours
1 Appointment per four hours
2 Appointment per four hours
3 Appointments per four hours
What is the goal the appointment setters should shoot for each shift?
1 Appointment per 4 hours.
2 Appointments per 4 hours.
3 Appointments per 4 hours.
As many as they can set.
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