Application #1-Interview

Thank You for Applying! We’re excited that you’re interested in joining The Health Nut Team! As part of our selection process, this is one of two quizzes that need to be completed. Please ensure you answer all the questions in both quizzes for your application to be considered. Your time and effort are greatly appreciated, and we look forward to reviewing your responses. Good luck!
I understand all questions have to be answered for application to be considered.
I understand two (2) assestments have to be completed for application to be considered.
What position are you applying for?
Shaker/Juicer
Assistant Manager/Trainer
Manager
Cold-Presser
Office
After Onboarding, there is a required Training of at least (10) Days to at most (15) Days. The first (5) Days are Monday - Friday from 5:50AM to 01:00PM. The next (5-10) Days are Monday - Friday from 12:50PM to 08:30PM. These days cannot be requested off or adjusted. Does your availability match the required training?
Yes
No
What is your full legal name?
What is your email?
What is your best contact phone number?
Are you currently working?
Yes
No
What hourly pay rate are you comfortable with?
Do you have your own vechicle or a shared vehicle?
Own Vehicle
Shared Vehicle
How many hours are you requesting to work a week?
Part Time (24hrs - 31hrs)
Full Time (32hrs - 40hrs)
Please select "Yes" to agree to these terms and conditions: The next question will be to enter your availability. If you are completely available, please select "Open to all shifts" ONLY. This availability is what you would want your schedule to look like after the (10-15 Days) of Manditory Training is completed. Please select carefully as this entry is considered in the hiring decision and will reflect the potential hours we can provide to you. The more slots selected, the higher the chance we can accomodate providing the amount of hours you are requesting. Your selection cannot be adjusted till after your 90 Day Probational Period. Do you agree to these terms and conditions?
Yes
No
These are the current shifts we provide. Select all Blocks that apply to your Availability. If you are completely open, only select "Open to all shifts." *Must be available for entire shift selected*
 
Time Blocks Sunday Monday Tuesday Wednesday Thursday Friday Saturday
1st Block 08:20AM-01:00PM 06:20AM-10:00AM 06:20AM-10:00AM 06:20AM-10:00AM 06:20AM-10:00AM 06:20AM-10:00AM 07:20AM-01:00PM
2nd Block 12:50PM-06:30PM 09:50AM-01:00PM 09:50AM-01:00PM 09:50AM-01:00PM 09:50AM-01:00PM 09:50AM-01:00PM 12:50PM-06:30PM
3rd Block   12:50PM-05:00PM 12:50PM-05:00PM 12:50PM-05:00PM 12:50PM-05:00PM 12:50PM-05:00PM  
4th Block   04:50PM-08:30PM 04:50PM-08:30PM 04:50PM-08:30PM 04:50PM-08:30PM 04:50PM-08:30PM  
Open to all shifts
Sunday Block 1
Sunday Block 2
Monday Block 1
Monday Block 2
Monday Block 3
Monday Block 4
Tuesday Block 1
Tuesday Block 2
Tuesday Block 3
Tuesday Block 4
Wednesday Block 1
Wednesday Block 2
Wednesday Block 3
Wednesday Block 4
Thursday Block 1
Thursday Block 2
Thursday Block 3
Thursday Block 4
Friday Block 1
Friday Block 2
Friday Block 3
Friday Block 4
Saturday Block 1
Saturday Block 2
Do you know any of our staff?
Yes
No
How did you hear about The Health Nut?
I'm a Customer
Social Media Post
Indeed Post
Other
We have two locations in McAllen and Edinburg. Although we cannot guarantee you will work in only one location, which location would you prefer to work at?
McAllen
Edinburg
Are you interested in a Summer/Seasonal or long-term position?
Summer/Seasonal
Long Term
Tell us about yourself.
Do you have a current Food Handlers License?
Yes
No
On a scale of 1 through 10, with 10 being the most comfortable; how comfortable are you with speaking Spanish?
Are you attending school or have any extracurriculars that may put a hinderance on your schedule? Examples: After School Programs, Religious Commute, Professional Tournaments, etc..
Yes
No
If you awnsered Yes to the previous quesion, how often or on what days would you need off throughout the year? Example: First Sunday every 3 Months, Monday - Friday Afternoons off.
We conduct background checks on all our current team members and potential team members, are you comfortable with a background check being performed?
Yes
No
Our kitchen is staffed with a variety of allergen prone ingredients, such as, peanuts, walnuts, granola, peanut butter, pecans, almonds, citrus, strawberries, etc. do you have any known allergies to any of those or other food ingredients?
Yes
No
If a supervisor asks for something that is outside of your skill level, how would you handle it?
Tell us about a time when you failed and explain the outcome.
What pace of work do you enjoy?
Fast Paced
Medium Paced
Low Paced
Stress Free
How well do you adapt to change?
Resist change and find it challenging to adapt
Struggle to adapt initially but eventually cope with changes
Adapt after a breif adjustment period, maintaining productivity
Easily adapt and even embrace change, seeing it as an oppurtinity for growth
How do you handle criticism?
Accept criticism gracefully but may need some time to process it
Welcome constructive criticism and use it as a chance to improve
Feel defensive initially but eventually consider the feedback
React negatively to criticism, becoming defenseive or upset
How effectively do you communicate with others?
Exceptionally well
Well
With difficutly
Poorly
What is a good reason for missing work?
Can you lift up to 50 pounds?
Yes
No
Are you okay standing on your feet for your entire shift?
Yes
No
As a Cashier, during a busy time at the bakery counter, a loyal customer stops you to chat. As they are talking, you notice a customer/member nearby that needs help. What would you be most likely to do?
Apologize and let them know you’d happily return after assisting the other customer.
Apologize, and end conversation to assist the other customer
Allow him to continue his story until they are finished.
Interrupt to ask if there’s anything you can help them with today.
Your newest coworker is not as productive as other members of your team. You and your coworkers have to work harder to make up for this. What would you be most likely to do?
Give them more time to learn the job so productivity increases
Check on them, let them know you're available for questions.
Give advice and tips on how to get things done efficiently.
Talk to your supervisor. Let them know they're doing poorly.
Your shift’s productivity is slow because one person is not pulling his share. The rest of the team is getting upset. What are you most likely to do?
Recognize that everyone has a bad days. Focus on your work.
Ask if you can help with anything, in case they're struggling.
Discuss with other team members to see what they think.
Tell them to work faster, they're slowing the team down.
A coworker did not clean their work area before going home. This could cause an accident, so you quickly clean up. The next day you see the coworker. What are you most likely to do?
Mention they need to be careful, it could've caused an accident.
You cleaned the work area and they owe you a favor.
Take the issue up directly with your supervisor.
Say nothing to them because the problem has been taken care of.
Your new team is working hard, but they are all less experienced than you and don’t complete their tasks as quickly. What are you most likely to do?
Let Manager know you need help with reason
Remind them they need to work harder to complete tasks.
Offer help to complete their tasks; observe and provide tips.
Give more time to learn the task; they may need more practice.
You are working closely with an experienced associate. They insist on completing a task in a certain way but you know the correct way. What are you most likely to do?
Alert Manager that Team Members are not following procedure
Mention you have a better method that should be used going forward.
Learn more about their technique, mention you know an easier way.
Avoid getting them upset and follow their method
How long did you stay (or have been) with your most recent employer?
At least 3 months
At least 6 months
At least 9 months
At least 12 months
How much experience do you have responding to customer questions or complaints?
Little Experience
Average Experience
Above Average Experience
Zero Experience but willing to learn
If contacted, how would your most recent supervisor rate your customer service skills compared to others?
Poor
Average
Above Average
Excellent
If contacted, how would your most recent supervisor at work rate your attendance compared to others in a 6 month period.
Missed 1 day
Missed 0 days
Missed 2-3 days
Missed more than 3 days
If contacted, how would your most recent supervisor rate your performance of your work compared to others?
Average
Poor
Above Average
For how many employers have you worked full-time in the last 5 years?
Which of the following best describes your level of education?
What is the most important factor to you in choosing a job?
Ability to move up and make more money
Time with my family
Title
Creativity
Other
Which of the following is an example of good communication in customer service?
Active listening
Interrupting the customer
Using technical jargon the customer may not understand
Speaking loudly to get your point across
Empathizing with the customer's situation
Which of the following is an example of good problem-solving skills in customer service?
Blaming the customer for the problem
Offering a solution to resolve the issue
Avoiding taking responsibility for the problem
Escalating the issue without trying to solve it first
What is the appropriate way to end a customer service interaction?
Tell the customer to leave
Thank the customer for their business and invite them to return
Ignore the customer and walk away
End the conversation abruptly
What is the importance of empathy in customer service?
Empathy leads to conflicts with customers
Empathy makes the customer feel uncomfortable
Empathy is not necessary in customer service
Empathy helps build rapport and trust with customers
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