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Quizzes > Business & Finance > Marketing & Management

IB Business & Management: Business Organisation & Environment Quiz

Think you can spot which one isn't an internal stakeholder? Dive in and test your business knowledge now!

Difficulty: Moderate
2-5mins
Learning OutcomesCheat Sheet
Paper art quiz illustration on sky blue background with papers magnifying glass chart free IB Business and Management quiz

This IB Business & Management quiz helps you practice spotting which choice is not an internal stakeholder in Business Organisation & Environment. Use it to check gaps before the exam so you know where to review next, and then try another quiz.

Which of the following is not an internal stakeholder?
Managers
Customers
Owners
Employees
Customers are external stakeholders because they exist outside the organizational boundary and influence the business through purchasing decisions. Owners, managers, and employees are internal stakeholders as they work within the organization. Internal stakeholders have a direct stake in operations, whereas external stakeholders interact from outside. For more information see .
Which one of these does not belong to an organization's internal stakeholders?
Senior Management
Suppliers
Shareholders
Board of Directors
Suppliers are external stakeholders because they supply goods or services to the organization but do not directly participate in internal decision-making. The board of directors, senior management, and shareholders are internal as they influence and govern the business. External stakeholders like suppliers can affect cost and supply chain but are not part of the company's structure. Learn more at .
Identify the non-internal stakeholder from the list below.
Marketing Manager
Chief Executive Officer
Competitors
Factory Worker
Competitors are external stakeholders who operate outside the firm and influence market conditions. The CEO, marketing manager, and factory worker are internal stakeholders engaged in daily operations and decision-making. While competitors affect strategy, they are not part of the organizational structure. For details see .
Which of these is an external stakeholder rather than an internal one?
Human Resources Director
Production Supervisor
Shareholders
Government agencies
Government agencies are external stakeholders that regulate and set standards but are not part of the organization. Production supervisors, HR directors, and shareholders participate directly in governance and management. Internal stakeholders are integral to operations, whereas governmental bodies influence through legislation and policy. See for more.
Pick the stakeholder that is not internal to a business.
Chief Financial Officer
Operations Manager
Employees
Local community
The local community is an external stakeholder because it is outside the organization and can influence reputation and social license to operate. The CFO, operations manager, and employees are part of the firm's internal structure. Internal stakeholders have direct roles in strategic and operational decisions. Read more at .
Which of these would not be considered an internal stakeholder?
Shareholders
Board of Directors
Banks
Factory Staff
Banks are external stakeholders providing financial services and loans but they do not participate in internal decision-making. Shareholders, the board, and factory staff are internal stakeholders. Internal stakeholders have a direct claim on the firm's resources and decisions. See .
Select the stakeholder who is external to the organization.
Owner
Production Staff
Media organizations
Human Resources Manager
Media organizations report on business activities but are not part of the firm's internal hierarchy. They function externally and can influence public perception. HR managers, production staff, and owners have internal roles in strategy and operations. More info at .
Who among these is not an internal stakeholder?
Sales Manager
Trade unions
Senior Accountant
Chief Operations Officer
Trade unions represent employee interests externally; they are not part of the company's internal staff. The COO, sales manager, and senior accountant operate within the organization. Unions negotiate on behalf of employees but remain external. For more see .
Identify the external stakeholder from the options below.
Quality Control Supervisor
Creditors
Board Secretary
Shareholder
Creditors provide loans and credit but are external to the company's management. The board secretary, QC supervisor, and shareholders are internal stakeholders. Creditors influence financing conditions but do not have operational roles. Read more at .
Which one is not part of a firm's internal stakeholders?
Shareholder
Warehouse Manager
Chief Information Officer
Pressure groups
Pressure groups try to influence a company's policies from outside and so are external stakeholders. The CIO, warehouse manager, and shareholders are internal participants. Internal stakeholders engage in the firm's strategy and operations. See .
Which stakeholder listed does not have an internal role?
Board Chairperson
Research & Development Lead
Tax authorities
Finance Director
Tax authorities are government bodies external to the business that collect taxes. The finance director, R&D lead, and board chairperson are internal roles. Internal stakeholders manage and govern business processes. Learn more at .
Choose the external stakeholder from these choices.
Chief Marketing Officer
Environmental agencies
Procurement Manager
Floor Supervisor
Environmental agencies set regulations externally and are not part of company structure. The CMO, procurement manager, and floor supervisor are internal stakeholders. External agencies influence compliance but do not perform internal tasks. More at .
Who is not an internal stakeholder?
Chief Strategy Officer
Business Analyst
Non-governmental organizations (NGOs)
Shareholders
NGOs are external entities advocating social or environmental issues but do not belong inside the organization. CSOs, business analysts, and shareholders have internal positions. NGOs can influence policy but are not in the company's hierarchy. See .
Select the non-internal stakeholder.
Production Engineer
Operations Director
Franchisees
Chief Procurement Officer
Franchisees operate their own outlets externally under the brand; they are not part of the franchisor's internal staff. The CPO, production engineer, and operations director are internal stakeholders. Franchisees have a contractual link but are outside the central organization. See .
Which stakeholder would not be classified as internal?
Logistics Manager
Consultants
Chief Technology Officer
Store Staff
Consultants work externally to advise businesses but are not part of the staff hierarchy. CTO, logistics managers, and store staff are internal stakeholders responsible for execution. External consultants can influence strategy but remain outside. More details at .
Identify the external stakeholder among these.
Brand Manager
Internal Auditor
Retailers
Finance Controller
Retailers purchase products from the manufacturer and sell externally; they are not internal staff. Finance controllers, brand managers, and internal auditors are part of the organization. Retailers affect distribution but remain external. Reference .
Which of these is an external, not internal, stakeholder?
Chief Risk Officer
Customer Service Manager
Wholesalers
Shareholder
Wholesalers act independently in buying and reselling goods; they are external. CROs, customer service managers, and shareholders work within the business structure. External wholesalers influence supply chains but are not internal. More at .
Select the stakeholder that operates outside the company.
Shareholder
Financial institutions
Plant Manager
Head of Operations
Financial institutions like banks are external providers of capital, not internal staff. Heads of operations, plant managers, and shareholders are internal stakeholders. External financiers affect investment but lie outside corporate structure. See .
Which of the following is not internal to a business?
Chief Legal Officer
Regulators
Compliance Officer
Shareholders
Regulators enforce rules externally and do not belong to internal governance. The CLO, compliance officer, and shareholders participate in internal management. Regulators shape compliance but are outside the company. More info at .
Pick the non-internal stakeholder.
Process Engineer
Board Treasurer
Local government
Chief Innovation Officer
Local government bodies regulate and support businesses from outside; they are external. CIOs, process engineers, and board treasurers are internal roles. Local governments influence infrastructure and zoning but are not employees. Reference .
Identify the external stakeholder here.
Systems Analyst
Chief Information Security Officer
Pension funds
IT Support Staff
Pension funds invest in companies but remain external investors, not employees. The CISO, IT support staff, and systems analyst are internal stakeholders. Pension funds influence through finance but lie outside the company structure. Learn more at .
Which option names an external stakeholder?
Rating agencies
Ethics Officer
Chief Compliance Officer
Shareholders
Rating agencies assess creditworthiness externally and do not form part of the internal team. CCOs, ethics officers, and shareholders are internal. Agencies influence borrowing costs but exist outside corporate governance. See .
Who is not part of the internal stakeholder group?
Community leaders
Chief Sustainability Officer
Environmental Manager
Head of CSR
Community leaders represent local interests externally but are not employed within the company. CSOs, environmental managers, and heads of CSR are internal roles driving policy. Community leaders can influence reputation but are outside. Learn at .
Select the stakeholder that is external.
Shareholders
Program Manager
Chief Development Officer
Industry associations
Industry associations lobby and support sectors externally; they do not sit inside individual firms. CDOs, program managers, and shareholders are internal. Associations influence standards but remain external. See .
Which is not an internal stakeholder?
Head of Internal Audit
Trade associations
Chief Risk Officer
Shareholders
Trade associations represent multiple firms externally and advocate industry interests but are not internal. CROs, internal audit heads, and shareholders are within the company. Associations influence policy but exist outside. Reference .
Which of these does not belong to the group of internal stakeholders?
Database Administrator
Data Governance Lead
Chief Data Officer
Stock exchange authorities
Stock exchange authorities regulate trading externally and do not participate in company operations. CDOs, governance leads, and DBAs are internal stakeholders. Exchanges influence share listings but remain outside firms. See .
Identify the non-internal stakeholder:
Taxpayers
Chief Digital Officer
IT Director
Digital Transformation Manager
Taxpayers fund government programs externally and are not internal to any one firm. CDOs, transformation managers, and IT directors are internal. Taxpayers influence public funding but remain outside corporate operations. More at .
Which stakeholder is external?
Head of Mergers & Acquisitions
Corporate Development Manager
Investment Director
Foreign governments
Foreign governments regulate and intervene externally; they are not part of a company's hierarchy. M&A heads, development managers, and investment directors are internal. Governments influence trade but are external stakeholders. Read at .
Select the external stakeholder:
Chief Procurement Officer
Purchasing Director
Sourcing Manager
Credit rating agencies
Credit rating agencies assess creditworthiness externally and do not belong to the internal management. CPOs, sourcing managers, and purchasing directors work within the firm. Agencies affect borrowing terms but lie outside. See .
Who among these is not internal to an organization?
Logistics Coordinator
Chief Supply Chain Officer
Environmental lobby groups
Supply Chain Analyst
Environmental lobby groups campaign externally for policy changes and are not part of corporate structure. CSCs, analysts, and coordinators are internal. Lobby groups influence regulation but are external. More at .
Which of these is an external stakeholder?
Chief Compliance Officer
Internal Compliance Auditor
Government regulators
Regulatory Affairs Manager
Government regulators enforce laws externally; they are not part of the company's internal compliance function. CCOs, regulatory managers, and internal auditors are internal. Regulators impact operations but remain outside. See .
Identify the outside stakeholder:
Shareholder activists
Chief Talent Officer
Head of Recruitment
Talent Acquisition Specialist
Shareholder activists pressure firms from outside to change strategy but are not part of day-to-day operations. Chief Talent Officers, talent specialists, and heads of recruitment are internal staff. Activists influence governance externally. More at .
Which stakeholder is external to the company?
PR Manager
Internal Communications Specialist
Media outlets
Chief Communications Officer
Media outlets operate externally reporting on corporate actions; they are not internal staff. CCOs, PR managers, and internal specialists belong to the company. Media can shape reputation externally. See .
Select the non-internal stakeholder.
Data Scientist
Distributors
Business Intelligence Lead
Chief Analytics Officer
Distributors resell goods externally and are not part of corporate staff. CAOs, data scientists, and BI leads work inside the business. Distributors influence market reach but remain external. Reference .
Which of the following is not an internal stakeholder?
Chief Innovation Officer
Innovation Manager
R&D Staff
Strategic partners
Strategic partners collaborate externally on projects but are not employees. CIOs, innovation managers, and R&D staff are internal. Partners influence strategy but are outside the firm. More at .
Identify the external stakeholder in this list.
Chief Financial Officer
Subcontractors
Finance Analyst
Head of Accounting
Subcontractors perform tasks under contract but are not part of the firm's full-time workforce. CFOs, analysts, and heads of accounting are internal. Subcontractors impact production but remain external. See .
Which is not part of internal stakeholders?
Chief Human Resources Officer
HR Generalist
Training Coordinator
Auditing firms
Auditing firms provide external assurance and are not part of daily operations. CHROs, HR generalists, and training coordinators are internal. External auditors influence reporting but lie outside. Read .
Select the outsider stakeholder from these.
Chief Marketing Officer
Social Media Manager
Brand Strategist
Custodians
Custodians hold financial assets externally and manage them on behalf of clients but aren't internal staff. CMOs, brand strategists, and social media managers work within the firm. Custodians influence asset security but remain outside. See .
Which stakeholder would not be classified as internal in a multinational corporation?
Global HR Director
Transnational Strategy Lead
Investment banks
Regional Operations Manager
Investment banks provide advisory and financing externally and do not form part of the corporate structure. Global HR directors, regional operations managers, and strategy leads are internal. Investment banks influence M&A but lie outside the business. More at .
Identify the non-internal stakeholder in complex project management.
Courts
PMO Director
Program Sponsor
Project Portfolio Manager
Courts adjudicate legal disputes externally and are not part of project governance. The program sponsor, portfolio manager, and PMO director are internal stakeholders. Courts influence compliance but are outside. Reference .
Which of these is not an internal stakeholder for an international joint venture?
Public opinion
JV Operations Lead
JV Finance Director
JV Steering Committee
Public opinion exists outside joint venture governance and influences reputation, but is not internal. Steering committees, operations leads, and finance directors are internal stakeholders. Public opinion can shape brand but is external. See .
Select the external stakeholder for advanced corporate governance.
Remuneration Committee Member
Nomination Committee Chair
Audit Committee Chair
Local businesses
Local businesses are external partners or peers but do not form part of governance committees. Audit chairs and committee members are internal stakeholders. Local businesses can affect supply chains but remain outside corporate boards. More at .
Which of the following entities is not an internal stakeholder in a highly regulated industry?
Compliance Committee Member
Chief Regulatory Affairs Officer
Regulatory bodies
Quality Assurance Head
Regulatory bodies oversee compliance externally and are not internal committee members. The CRAO, QA head, and compliance committee are internal stakeholders. Regulatory bodies enforce regulations but exist outside the company. Reference .
Identify the outsider stakeholder in strategic corporate partnerships.
Strategic Projects Lead
Alliance Director
Partnership Manager
Technology providers
Technology providers supply platforms externally and are not part of internal teams. Partnership managers, alliance directors, and projects leads are internal. Providers influence operations but lie outside the corporate hierarchy. See .
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Study Outcomes

  1. Identify key internal stakeholders -

    After completing the quiz, readers will identify the main internal stakeholders in business organisations and distinguish their roles within the business environment.

  2. Differentiate between internal and external stakeholders -

    Readers will learn to analyze examples and correctly answer questions like "all of the following are examples of internal stakeholders except," reinforcing their grasp of stakeholder classification.

  3. Analyze stakeholder objectives -

    Participants will analyze how different internal stakeholders influence business decisions and objectives within the Business Organisation & Environment unit.

  4. Apply stakeholder theory to exam-style questions -

    Engaging with the IB Business Management quiz and business environment practice test enables readers to apply theoretical knowledge to practice scenarios, improving exam readiness.

  5. Evaluate organisational dynamics -

    By testing internal stakeholders examples, learners can evaluate the interrelationships in a company's internal environment and boost their confidence in IB Business & Management topics.

Cheat Sheet

  1. Defining Internal Stakeholders -

    Internal stakeholders examples typically include employees, managers, owners and board members who have a direct stake in daily operations and strategic decisions. According to the IB Business Management guide (IBO, 2023), these groups influence resource allocation, policy setting and organisational culture from within. Remember, if you're asked "all of the following are examples of internal stakeholders except," the odd one out will be an external group like suppliers.

  2. Roles and Responsibilities -

    Employees drive operations while managers shape strategy and owners invest capital and set long-term objectives. Real-world roles can be seen in case studies from Harvard Business Review (2021) and IB Business Management quiz scenarios. Mapping duties clearly helps with exam scenarios in your business environment practice test.

  3. Distinguishing Internal vs External -

    Classify stakeholders quickly using internal (EMPO: Employees, Managers, Proprietors, Officers) versus external (Suppliers, Customers, Government). When tackling "all of the following are examples of internal stakeholders except," look for the odd one from the external list. A handy mnemonic is "ESP" to remember External = Suppliers, Public bodies, Press.

  4. Stakeholder Salience Model -

    Mitchell et al.'s (1997) salience model rates stakeholders by Power (P), Legitimacy (L) and Urgency (U) to gauge influence. Recall the formula "Salience = f(P+L+U)" to prioritise internal groups like the CEO or board. This framework is key in business organisation environment quiz questions on stakeholder mapping.

  5. Engaging Internal Stakeholders -

    Engaging employees via regular briefings and inclusive decision-making boosts motivation and can reduce turnover by up to 30% (CIPD, 2022). Practice by setting up scenarios in your IB Business Management quiz where staff feedback shapes strategic choices. Use the phrase "Communicate, Collaborate, Celebrate" to remember the three critical steps.

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