Account Department Quiz Part 2

A vibrant and engaging office scene with professionals discussing customer accounts, computers displaying account information, and a focus on teamwork and customer service.

Account Department Quiz Part 2

Test your knowledge with our comprehensive Account Department Quiz! This quiz is designed to assess your understanding of customer support, account handling, and verification processes within the department.

9 questions covering essential topics
Multiple choice and text format for variety
Engaging format to challenge your skills

9 Questions2 MinutesCreated by HelpingHand47

A Customer purchases an $800 account through Chicksgold via cryptocurrency. What verification is needed from the customer?

ID verification

Note + Selfie & ID

Note + Selfie + ID + Utility Bill

None

How would you handle an unhappy customer that's being rude and is using unprofessional language?

A Customer account sold on El dorado and the privnote with credentials is expired. Where can I find the login information to deliver the account to the customer?

The credentials aren't posted anywhere

Acc-records channel in discord

Account Spreadsheet

Chicksgold Admin Panel

You've accidentally marked the upfront cost of an account at $66 instead of $6 in the acc-records channel. How do you correct this error?

Contact Luke or Grendmas

Edit the incorrect command yourself

Tag an accountant with a brief description of the problem and let them fix the error

Leave it and hope nobody notices

Which platform is the most important to give quality customer support on?

Account Department Quiz Part 2

Account Department Quiz Part 2

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