Account Department Quiz Part 2

A vibrant and engaging office scene with professionals discussing customer accounts, computers displaying account information, and a focus on teamwork and customer service.

Account Department Quiz Part 2

Test your knowledge with our comprehensive Account Department Quiz! This quiz is designed to assess your understanding of customer support, account handling, and verification processes within the department.

9 questions covering essential topics
Multiple choice and text format for variety
Engaging format to challenge your skills

9 Questions2 MinutesCreated by HelpingHand47

A Customer purchases an $800 account through Chicksgold via cryptocurrency. What verification is needed from the customer?

ID verification

Note + Selfie & ID

Note + Selfie + ID + Utility Bill

None

How would you handle an unhappy customer that's being rude and is using unprofessional language?

A Customer account sold on El dorado and the privnote with credentials is expired. Where can I find the login information to deliver the account to the customer?

The credentials aren't posted anywhere

Acc-records channel in discord

Account Spreadsheet

Chicksgold Admin Panel

You've accidentally marked the upfront cost of an account at $66 instead of $6 in the acc-records channel. How do you correct this error?

Contact Luke or Grendmas

Edit the incorrect command yourself

Tag an accountant with a brief description of the problem and let them fix the error

Leave it and hope nobody notices

Which platform is the most important to give quality customer support on?

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Account Department Quiz Part 2

Account Department Quiz Part 2

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