Account Department Quiz Part 2

A vibrant and engaging office scene with professionals discussing customer accounts, computers displaying account information, and a focus on teamwork and customer service.

Account Department Quiz Part 2

Test your knowledge with our comprehensive Account Department Quiz! This quiz is designed to assess your understanding of customer support, account handling, and verification processes within the department.

  • 9 questions covering essential topics
  • Multiple choice and text format for variety
  • Engaging format to challenge your skills
9 Questions2 MinutesCreated by HelpingHand47
A Customer purchases an $800 account through Chicksgold via cryptocurrency. What verification is needed from the customer?
ID verification
Note + Selfie & ID
Note + Selfie + ID + Utility Bill
None
How would you handle an unhappy customer that's being rude and is using unprofessional language?
A Customer account sold on El dorado and the privnote with credentials is expired. Where can I find the login information to deliver the account to the customer?
The credentials aren't posted anywhere
Acc-records channel in discord
Account Spreadsheet
Chicksgold Admin Panel
Which discord server do we talk to account suppliers in?
Which role is in charge of listing customer accounts?
You've accidentally marked the upfront cost of an account at $66 instead of $6 in the acc-records channel. How do you correct this error?
Contact Luke or Grendmas
Edit the incorrect command yourself
Tag an accountant with a brief description of the problem and let them fix the error
Leave it and hope nobody notices
Please list all of the platforms that we sell accounts on
Which platform is the most important to give quality customer support on?
Chicksgold & Acckings
PlayerAuctions
El Dorado
G2G
All Platforms are equally important
What is an accomplishment you're proud of at work?
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