Care Pathway Manager Assessment: Level 1

How would you demonstrate that a patient has arrived/is with the practitioner/has left the appointment?

AVL

XVL

AVD

How would you unlock another user's account?

My details -> unlock account

Practitioners/Staff -> click on user's name -> unlock account

Home -> Staff -> unlock account

If the letters AXVL are highlighted pink, what does it tell you about the patient?

Patient has information entered into 'critical details' field

Patient has booked online

Patient has outstanding charges

Before opening a diary, which button must you tick to display practitioners that don't currently have a diary open?

Reallocate diaries

Show inactive

Show holiday/sick

If you close a diary that has appointments booked within it, where will the appointments show, from where they can be rescheduled or cancelled?

Appointment Queue

Dashboards

Search Engine

What does 'Reallocate Diaries' do?

Move bookings to Appointment Queue

Move a diary and it's bookings to another date

Moves diaries to another room or practitioner

Which features can you use to search for a patient?

Search Engine and Patient Search

Global Search Bar and Search Engine

Global Search Bar and Patient Search

Which part of the system allows users to upload documents into a patient's account?

Paper Archive

Client Log

Document List

What do the small orange arrows at the top of a diary allow a user to do?

Reallocate a diary

Resize a diary

Add limits to a diary

If a diary or diary section is highlighted orange what does it indicate?

The diary has limits set on it

The diary is not available for bookings at that time

There is equipment in the room during that period of time

Which link do you need to click for an insurance shortfall to be invoiced to the patient?

Insurance shortfall

Reissue to patient

Insurance excess

How can you download an invoice so that it is available to print?

Click on the invoice number

Click on 'RTF'

Click on 'Post'

When a payment and invoice have been allocated, which two colours will they be highlighted when the reference number of either is clicked on?

Green and yellow

Red and blue

Purple and green

In the diary, if an appointment is highlighted blue what does it mean?

The patient is paying for the appointment

An insurance company is paying for the appointment

A company is paying for the appointment

If you want to create a task for a group of people, what is the terminology used for that group of people?

Task Queues

Task Teams

Task Groups

In the EMR, what colour does a journal entry border display as if it has been deleted?

Green

Red

Purple

What does the pink bar running down the side of the diary in practitioner view indicate?

How far through the day it is

The practitioner is a GP

The practitioner is on holiday

Where can you print an appointment confirmation letter from?

Patient account->Paper archive

Patient account->create letter

New enquiry dashboard

If a patient DNA an appointment, what colour does the appointment circle turn?

Black

Blue

Grey

What does clicking the blue triangle at the edge of a time slot allow a user to do?

Cancel an appointment

Shoehorn another appointment

Reschedule an appointment

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Care Pathway Manager Assessment: Level 1

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