CSS Inbound Call Script Quiz

Where do you transfer calls regarding Eating Disorders?

The Outpatient Zone

The RAM Team

Either of the above

You don't transfer the call

What type of questions do you ask to determine where to transfer a call?

True or False, You should ask for a call back number in case you get disconnected?

True or False, If treatment is for a minor, you cannot continue the phone call?

What information should you ask for if the caller was referred by a professional?

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