IP Ambassador/Intern/Student Worker Handbook Quiz
IP Ambassador Handbook Quiz
Test your knowledge of the best practices and guidelines for working in the International Programs Office with our engaging quiz. It's a fun way to familiarize yourself with office culture and expectations!
- Learn proper phone etiquette
- Understand the dress code
- Know the office policies on absences
How do you properly answer the phone?
Hi, what's up with you today?
Greetings, kind sir/madam, how canst I helpeth thou on this fine morn?
Squad goals at Pepp IP, how can I give you some swag?
International Programs Office, this is __________, how can I help you?
Hello, thank you for calling the International Programs Office, this _________, how can I assist you?
Thank you for calling the most attractive office on campus, how can I direct your call?
What does it mean to be on time?
On time, duh!
A little early
Super early!
A little late is ok...
When are the orientations for this year?
February 16th (Summer) and April 1st (AY/F/SP)
February 16th (AY/F/SP) and April 1st (Summer)
February 11th (Summer) and March 23rd (AY/F/SP)
February 24th (AY/F/SP) and March 3rd (Summer)
Which of these are NOT allowed to be worn in the IP Office? (chose all that apply)
Non-IP T-Shirts
Short skirts
Athletic Apparel
Shorts
Jesus Sandals
Ripped Jeans (#Abercrombie)
Strapless Tops
Lederhosen
Flip Flops
Baseball Hats
Birkenstocks and socks
In which of these areas can you eat in the office?
Front Desk!
Student Worker Station!
Phill's Office!
The couches!
Beverly's Office!
Natalie's Office
Ron's Office!
Break Room!
Maybe someone else's office, if you ask nicely!
If Phill is battling the forces of evil, and is unable to answer a phone call, what should you say?
Sorry bruh, he's kinda busy.
Unfortunately, Phill is unavailable at the moment, can I take a message or transfer you to his voicemail?
Sorry madam/sir, he's battling evil right now, he's unable to come to the phone.
Which of these are good customer service phrases to say? (select all that apply)
Good morning! How can I help you?
Please and Thank You.
Hi! Is there anything I can help you with?
What do you want?
Hi.
Hello, how may I help you?
It's been a pleasure assisting you!
Thank you for waiting, I apologize!
Sorry, what's up?
I guess I can help you with that!
I'm busy, sorry, ask Drake.
How many programs do we have?
7
8
9
ALL THE PROGRAMS!
What happens when you are excessively late?
You get grounded!
Time out?
Phill fires you!
A write-up, followed by termination of employment.
If you are sick and you're going to miss work, what do you need to do?
Call/Email the office
Call/text/Email your supervisor
If you plan on being absent for a school related event, what do you need to do?
Work with your supervisor to have coverage for the event/work
Peace out, it's all good homie!
Mail in your timecard
Call in sick!
What do you need to do when someone turns in a confidential/vital document?
Make a copy, identity theft is the best!
Give it to Drake, he's in charge
Turn it over so that the information is facing down
Someone turned in something?
Tell them they need to submit their form digitally!
Can you wear your IP shirt to work?
Yes!
NO
What should be the first thing you do when you come in to the office to work?
Say hi!
Hit up the candy stash in Karl's Office
Chat with Drake about Disney movies for 20 minutes
Put your bag/backpack away in the back, put out the whiteboard, get ready for the day!
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