Weekly KB quiz 10-9-16 (Responses only accepted until 10-23-16)
Weekly Knowledge Base Quiz
Welcome to the Weekly Knowledge Base Quiz! This quiz is designed to test your knowledge on essential topics related to patient encounters, registration processes, and technical help. Whether you're a healthcare provider or a support staff member, this quiz will help reinforce your understanding and improve your proficiency in navigating these critical areas.
Key Topics Covered:
- Patient Encounters
- Third Party Liability Coverage
- Password Management
- Windows Accessibility Features
A provider is unsure of what type of encounter to create for entering external results on a patient. What are the two types of encounter they will create?
Anti-coag visit or Abstract
Clinical Support or Procedure visit
External Results Encounter or Abstract
Erroneous Encounter or Home Care Visit
An outpatient provider is trying to start a telephone encounter for a patient in Epic. He doesn't see the "Telephone Call" button on his toolbar. What path from the Epic button will take the Provider to this option?
Epic Button > Patient Care > Encounters
Epic Button > Personalize > Choose a Theme
Epic Button > Patient Care > Telephone Call
Epic Button > Tools > Patient Care Tools
Which statement is accurate in regards to registering a patient that requires third party liability coverage?
When registering a patient who is covered under a third party liability coverage, a TPL guarantor account must be created with the patient listed as the guarantor.
When registering a patient who is covered under a third party liability coverage, an additional type guarantor account must be created with the parent listed as the guarantor.
When registering a patient who is covered under a third party liability coverage, a personal/family guarantor account must be created with the patient listed as the guarantor.
When registering a patient who is covered under a third party liability coverage, a Workers' Comp guarantor account must be created with the employer listed as the guarantor.
What should be done if a customer forgot their UpToDate password?
Send incident to CHI-SECURITY
Reset password for customer.
Use the "Login Help" link on the login page.
Have customer call UpToDate at 1-800-589-9856
How do you disable Sticky Keys in Windows 7?
Press CTRL-SHIFT-ALT at the same time.
Sticky Keys is not installed on Windows 7
Send incident to Desktop/Break fix
Press CTRL-ALT-S at the same time.
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