Boot Camp - Employee and Labor Relations (Pre-Assessment) | Take the Quiz

Most institutions operate with the intent of facilitating the resolution of workplace complaints arising from employment. As such, in most cases it is policy that an employee attempt to resolve the complaint with the immediate supervisor.

True

False

Alternative dispute resolution, or ADR, is a popular form of resolving workplace disputes. Which of the following are true of ADR? (Choose all that apply)

Usually less costly than litigation

Usually faster than litigation

Increasingly being used in disputes that would likely involve court litigation

Mediation is not appropriate for all situations. Select the choice that best illustrates when it would be appropriate to mediate a situation.

Interpersonal conflict or disagreement

University policy violation, employee misconduct, employee performance, salary issues

What is the first step in the progressive discipline process?

Written reprimand

Verbal warning

Suspension

What is the final step in the progressive discipline process?

Suspension

Dismissal

A union is an organization of employees who band together to secure:

More generous wages and benefits
Improved working conditions
Resolution of grievances
Better work hours or work rules

True

False

The National Labor Relations Act, or Wagner Act, created the National Labor Relations Board (NLRB), a federal agency that has the authority to conduct elections should private-sector employees desire to organize bargaining units in their workplace and to dissolve labor unions through a decertification election.

True

False

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Boot Camp - Employee and Labor Relations (Pre-Assessment)

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