Building Your Branch

1. Which of the following is not part of effective goal setting?

A. Targets are clearly defined.

B. Consistency with core values.

C. Continuous review.

D. Common targets for all.

2. Which of the following is an effective method to resolving conflict within a team?

A. Defer action until the issue is a serious impediment to sucess.

B. Address the issue(s) not the individual(s).

C. Wait for a volunteer to step in and tackle the issue.

D. Delegate problem solving to the least experienced member of the team so they can grow.

3. Which of the following are characteristics of an effective leader?

A. Genuine passion for the vision.

B. Willing to lead by example.

C. Wiling to make necessary course corrections.

D. All of the above.

4. Which of the following would most likely lead to long term team success?

A. Stick to the original plan regardless of emerging challenges.

B. Keep adding new people and processes so that energy levels stay high.

C. Continuous momentum over perfection.

D. All of the above.

5. Which of the following is not an important consideration when planning for team/project success?

A. Each objective should have a team member that is good at the needed actions.

B. Each objective should have a team member that enjoys doing needed actions.

C. Gaps in good at/enjoys doing should be identified and filled as soon as possible.

D. Gaps at good at/enjoys doing can be overlooked as long as somebody owns the action item.

6. Which of the following is not an important part of contingency planning?

A. Have more than one person capable to accomplish each important task or responsibility.

B. Develop and implement a plan for training your replacement.

C. Communicate important calendar conflicts such as vacations or projects.

D. Track and report progress on action item.

7. Which of the following is proven way to increase margins?

A. Place focus on positive fixed fee variances.

B. Limit authorization of overtime pay.

C. Use salaried employees for weekend work.

D. Enter job related expenses as non-billable items.

8. Which of the following is an acceptable way to increase utilization?

A. Have PMs bill 4 hours to a report preparation when it only took 3 hours to complete.

B. Have LDs and/or TOs review proposals to make sure all needed time is included.

C. Bill fewer hours at a higher bill rate.

D. Bill more hours at a lower bill rate.

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