MIS 302F Final Study Guide Part 5

The lease option means which of these for IT investments?

Resources can be rented and then abandoned when payoffs are low

Resources can be purchased and then loaned to others

Resources can be subcontracted to a third party in order to transfer the risk of cost overrun

Resources can be scaled up (expanded) or scaled down (contracted) depending on the observed conditions

Process mapping is an important stage of project management because of which of these?

Project bottlenecks can be identified and fixed

Better processes will always get identified and implemented

Processes can be documented for future projects

Current processes can be retired

Operating Expenditures (OPEX) include which of these?

Ongoing and recurring expenses that keep assets running

Money used to improve operating efficiency

Cost of software, hardware, and implementation

Money spent to create additional facilities and increase capacity

Why is change management needed for IT projects?

Because employees will not understand the new software

Because training does not solve performance problems

To minimize problems and standardize processes

To maximize employee approval of the new software

Change management success is dependent on which of these?

Training on the software

Threats of layoffs

Low-level employees adopting the software first

One hundred percent employee acceptance of the new software prior to implementation

Identifying key players is a critical part of IT software implementation because of which of these?

To be successful a project needs key players to pay for the project costs

To be successful a project needs buy-in and support from key players

To be successful a project needs key players identified as targets to blame

This is not a critical part of IT software implementation

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