Workplace Violence Prevention Quiz

Which worker is at a lower high risk of becoming a victim of workplace violence?

A gas station attendant

A night shift receptionist at a motel

A delivery person in a high crime neighborhood

A nurse in a psych ward

Tech support at an office supply store

Homicide is the leading cause of death in the workplace for females.

True

False

What 2 criteria does OSHA use to decide to whether or not to inspect and/or fine your office?

Did you recognize potential hazards in the workplace?

Are there feasible means of preventing or minimizing such hazards?

The crime statistics in your neighborhood

Lack of training in cultural diversity

Workers' compensation records

What documents may OSHA review if they do a site inspection of your place of business? Choose all that apply.

Which is NOT a simple environmental change you should implement in your place of business to improve the safety of yourself and your employees?

Have adequate lighting at entrances

Keep the back door blocked with furniture so no one can break in

Keep a counter between your receptionist and the general public

Fix broken locks on doors and windows

What is not one of the major elements of an effective workplace violence prevention program?

Management commitment and employee involvement

Recordkeeping and program evaluation

Hazard prevention and control

Mandatory conflict mediation

To defuse a volatile situation, you should stand close to the person, and touch them lightly on the arm.

True

False

Which patient is less likely to manifest violent behavior.

An elderly man with dementia

An insurance adjustor with a sinus infection

A bipolar patient who has stopped his meds

A client who is trying to detox from drugs and alcohol

Which safety measure would not be helpful for your employees who perform duties outside of the clinic?

Let someone know their location throughout the day

Keeping their cell phone turned off

Carrying personal alarms or protective devices

Keeping vehicles in good repair

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