Technician Certification
From the Power Sprayer video, when Morgan is spraying the house he starts from the bottom and goes up.
True
False
From the Power Sprayer video, what is the surface area you need to hit with the power sprayer?
4ft up and 4ft out
6ft up and 6ft out
3ft up and 3ft out
1ft up and 1ft out
From the Crack and Crevice video, Crack and Crevice Treatments are not a key aspect with power spraying the home.
True
False
From the Crack and Crevice Treatments Video, Crack and Crevice Treatments include the water boxes.
True
False
From the Backpack Spray video, how many ounces of termidor concentrate do you use per gallon of water in the backpack sprayer?
1
2
3
4
From the Power Spray Training Video, if a customer has a lot of clutter outside we do not treat their property.
True
False
From the Power Spray Training Video, if you are not sure if you should spray something you should probably just always treat it.
True
False
From the B&G Video, when spraying inside always help the customer move the furniture away from the baseboards.
True
False
From the B&G Video, how big of a fan spray do you use inside?
6" to 20"
64 to 15"
6" to 8"
6" to 10"
From the Granules Video, how far out from the house do you want to hit with the granules?
5 ft
15 ft
10 ft
20 ft
From the Granules Video, granules are safe for Chickens, Turtles and Fish ponds.
True
False
From the Wall Injections Video, what color is the hand soap on the counter in this video.
Pink
Blue
Clear
Green
From the Wall Injections Video, wall injections can only be done in the kitchen.
True
False
From the Cluttered Garage Video, the product won’t ruin anything or leave a residue so it is okay to spray everything in someone's garage.
True
False
From the Cluttered Garage Video, how far away do you want to stay from the stuff in the garage?
5 ft
3-4 ft
1-2 ft
1/2 ft
From the Treating Around Objects Video, we do not want to spray childrens toys.
True
False
From the Treating Around Objects Video, Morgan was wearing green gloves.
True
False
From the Ponds and Pools Video, It is ok if a little bit of the product gets into a fish pond.
True
False
From the Ponds and Pools Video, there was a black dog next to Morgan.
True
False
From Treating Around Objects Video, when granulating by a water source, you want to granulate while having your back to it.
True
False
From the Mice and Rats Video, we treat for all rodents not just mice and rats.
True
False
From the Mice and Rats Video, there is a fish on the windowsill.
True
False
From the Spiders Video, when spraying for Spiders it's beneficial to spray the cracks and crevices on the home.
True
False
From the Ants Video, what are the names of the two liquid concentrates Morgan says are used for ants in this video.
Cyzmic and Phantom
Phantom and Termidor
Termidor and Bifen
Cyzmic and Bifen
From the German Roaches Video, what products does morgan say are used for the german roach treatment?
Phantom liquid concentrate, Maxforce magnum roach bait, Gentrol and phantom aerosol.
Phantom liquid concentrate, Suspend, Maxforce magnum roach bait,and phantom aerosol.
Gentrol, phantom aerosol, maxforce magnum roach bait and Suspend.
Gentrol, phantom aerosol, phantom liquid concentrate, J.T Eaton roach bait.
From the German Roaches Video, what product did Morgan say was not displayed in the video?
Phantom liquid concentrate
Gentrol
Maxforce magnum roach bait
Phantom aerosol
From the B&G Assembly Video, what does morgan say is always important to use when attaching the hose to the tank?
Glue
Plumber/Nylon Tape
Duct Tape
Putty
From the Power Spray Assembly Video, how many oz of Cyzmic did Morgan put in the 50 gallon tank?
50 oz
35 oz
15 oz
20 oz
From the Power Sprayer Assembly Video, you need to make sure that the tank is about halfway full with water before you put any product in.
True
False
From the Power Sprayer Assembly Video, Morgan also mentions some other parts of the power sprayer. What are those?
2 Pumps, 2 toggle switches and 1 flow valve
2 Pumps, 1 toggle switch and 1 flow valve
1 Pump, 1 toggle switch and 1 flow valve
2 Pumps, 2 toggle switches and 2 flow valves
From the Power Sprayer Repairs Video, what 2 things does Morgan mention could get in the filter?
Dirt and Rocks
Grass and Dirt
Plastic and Dirt
Grass and Plastic
From the Is This Safe For Pets Video, all of our products are EPA Approved.
True
False
From the Fish, Turtles, Reptiles, and Birds Video, how many feet away are you suppose to keep the product away from fish, turtles, reptiles and birds kept inside?
2 ft
5 ft
10 ft
1 ft
From the Fish, Turtles, Reptiles, and Birds Video, it's safe to granulate the backyard even if they have pet turtles.
True
False
From the Safe for Kids Video, our products are safe to use in hospitals, nursing homes, daycares and around pets.
True
False
From the Safe for Kids Video, we can not spray a home if there is a pregnant woman living there.
True
False
From the Do I Have to Leave the House Video, it's always best to let the customer know they may need to leave the house if you spray inside.
True
False
From the Disgruntled Customer Video, the customer had some complaints about the last technician at her home. What were some of those complaints?
Tracked in mud, didn’t spray everywhere and woke up the kids
Didn’t knock on the door, didn’t spray everywhere, was very rude.
Tracked in mud, was rude and didn’t bring the right equipment.
Didn’t knock on the door, didn’t granulate, woke up kids.
From the Monthly Billing Video, this is an unlimited service plan.
True
False
From the Will You Move Furniture Video, it's ok to help the customer move furniture if they ask really nicely.
True
False
From the Treat Inside Every Time Video, the inside is only treated on the initial service.
True
False
From the Customer Doesn't Understand the Contract Video, if the customer doesn’t understand the contract you can’t help them understand, you always have to tell them to clarify with the office.
True
False
From the When and How do I Know you are Coming Video, the office will always send out an email, text message or phone call to let the customer know about their upcoming spray.
True
False
From the When and How do I Know you are Coming Video, how often do we automatically schedule sprays.
Every 30 days
Every 60 days
60-90 days
Every 90 days
From the How Does the Product Work Video, when talking about microencapsulation what 2 products does Morgan mention?
Bifen and Cyzmic
Cyzmic and Demand
Demand and Bifen
Demand and Suspend
From the How Does the Product Work Video, the sun breaks down the product.
True
False
From the How Does the Product Work Video, if it rains after we spray, it will wash away all of the product.
True
False
From the Granular Video, we granulate a person's property everytime we go out.
True
False
From the Granular Video, the only place you can put granules is in the grass.
True
False
From the Granular Video, it's always best to spray before you put down the granules.
True
False
From the Approved Products Video, you can find the approved products list online at service.armorpestdefense.com
True
False
From the Approved Products Video, the approved product list will tell you how much product you need for a 2 week supply.
True
False
From the Approved Products Video, how many ounces of Cyzmic will you use in a 35 gallon tank?
20
14
15
17
From the Approved Products Video, on average, how many gallons of product do you use on an initial spray?
1
5
10
20
From the Approved Products Video, on average, how many gallons of product do you use on a reg spray?
1-2
2-3
3-4
4-5
From the Product Label Video, everything you need to know is on the product label.
True
False
From the Product Label Video, everything you need to know about a product is also on the MSDS website.
True
False
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