A GUIDE TO UNDERSTANDING PAYMENT HISTORY

F7 shows payment history/transaction listing.
True
False
Transaction codes and activities help us to investigate, understand and explain account events
True
False
The enter date is the date
The accounting/funding team input the payment.
The payment posted to the account.
The effective date is the day
The account/funding team input the payment.
The payment posted to the account.
A customer's grace period starts from the "next due" date.
True
False
The ________ function key shows how the payment applied.
F12
F4
F7
F3
During the negotiations process it is extremely helpful to understand your customer’s payment and delinquency history.
True
False
There may be instances where the transaction code appears out of sequence to correct a previous event.
True
False
Invoices can include:
Repo Invoices
Auction
Attorney Fees
Judgment Fees
Garnishment fees & payments
All of the above
There will be instances where you will see various invoices not related to a purchase. These events typically relate to some type of delinquency or compliance issue.
True
False
Please enter your first and last name:
Please enter your dept:
TCS Collections
TMC Collections
Customer Service
Admin
Please enter your TCS #:
Please enter your Supervisor's name:
Angie Carter
Anthony Canale
Araceli Flores
Arlene Alston
Billie Saunders
Camille Henry-Love
Carla Caddell
Catrina Brooks
Cherleen Dangculos
Christina Adams
Christopher Rose
Corey Lloyd
Dwanda Curry
Ed Scola
Gayle Wilson
Jackie Greenlee
Jane Miles
Jaquea Rookard
Jeannette James
Jim James
Joyce Foreman
Kristie Watson
Lisa Paxson
Lisa Hudson
Nekeva Miller
Michelle Howard
Paige Corin
Parker Brock
Saskya Montoya
Scott Wolfe
Tonya Metcalf
Viola Williams
Zina Moore
Tamara Jerry
Patricia Hodge
Melissa Waller
Torra Jacobs
Theodore McClennan
Savannah Brewer
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