SCC Training Quiz

Create an image of a modern office environment with people collaborating over a digital interface, showcasing various colors and visual representations of performance metrics related to SCC training.

SCC Training Quiz

Welcome to the SCC Training Quiz! This quiz is designed to test your knowledge of the SCC's functions and processes essential for effective associate management.

Participate to enhance your understanding and mastery of the following topics:

Purpose of SCC
Associate placement colors
Station priorities
Auto-login features
Metrics evaluation

10 Questions2 MinutesCreated by EngagingGuide543

Name:

1. What is the purpose of SCC and its functions?

2. What are the 4 different colors which shows the associate placement (status of the associate)? What do they represent?

3. On which floor will your associates be assigned according to the SCC? How do you verify that?

4. What is station priority? According to the SCC, what are the first 5 ranked stations in the 4th floor?

5. What is the auto-login feature? When should you use it? How do you verify if the auto-login was successful?

6. Which roles should be locked? When can roles be locked to function?

7. How often should the manager perform a roster scrub?

8. When should we use the rule engine?

9. Which are the metrics that evaluate how we are using SCC? What is the target? Name the causes for any deviations from the target.

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