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How many units does your company manage?
More than 10,000
2,500 - 10,000
1,000 - 2,499
500 - 999
Under 500
How do you offer training?
Online
In-person Classroom
Webinar
Hybrid Courses
Does your company use a learning management system (LMS)?
Yes
No
Does your training program incorporate custom training specific to your company?
Yes, often
Occasionally
No, we only use general industry training
Do you collect company-wide employee performance statistics?
Yes
Only turnover rate
No
Do you currently have any way of comparing employee training to employee performance?
Yes
No
How much time do employees have available for training?
Plenty
Some
Not much
Almost none
Is your training available on mobile devices?
Yes
No
Does your company have an employee recognition program?
Yes
No
If your company has an employee recognition program, do training administrators have any control over the program?
Yes
No
We do not have an employee recognition program.
How good are your LMS's current data and reporting features?
Very good
Satisfactory
Could be improved
We don't have an LMS
How frequently do employees receive compliance training (for example, Fair Housing).
Regularly
Annually
Once
Not at all
How robust is your employee compliance training?
They are tested on Fair Housing laws.
They are tested on Fair Housing laws and receive scenario-based training.
They are tested on Fair Housing laws, receive scenario-based training and have opportunities to practice.
We do not conduct compliance training.
Does your company use mystery shopping to improve employee performance?
Yes
No
If you use mystery shopping, do you conduct training tailored to the results of the mystery shop?
Yes
No
We don't conduct mystery shopping
How engaging is your employee training curriculum in your LMS?
Very engaging - Uses video, animation, live narration and practice scenarios.
Somewhat engaging - Uses some of the following: video, animation, live narration and practice scenarios.
Not very engaging - contains very little of the following: video, animation, live narration and practice scenarios.
We don't use an LMS.
Do you upload custom content into your LMS?
Yes
No
We don't use an LMS
How does your company handle employee certification (CAM, NALP, etc.)?
We encourage and pay for certification.
We encourage but do not pay for certification.
We neither encourage nor pay for certification.
For every 100 full-time employees, how many trainers does your company employ?
2 or more
1
Fewer than 1
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