8.4, Quiz
Notebook Troubleshooting Quiz
Test your knowledge on troubleshooting common issues in notebook computers with this engaging quiz! From display problems to wireless connectivity, challenge yourself and see how much you really know.
- 10 Thought-Provoking Questions
- Multiple Choice & Checkbox Formats
- Ideal for Tech Enthusiasts and Professionals
You're troubleshooting a notebook system that uses a digitizer pad and stylus for user input. The user has complained that the digitizer pad registers stylus taps about 1 inch to the right of where the tap actually occurred. How can you fix this problem? (8.4)
Recalibrate the digitizer pad
Replace the digitizer pad
Remove any scratches from the digitizer pad
Replace the stylus
Hold the stylus at an increased angle
A user is trying to log into Windows on her notebook computer. She enters the correct password for her user account, but the system won't let her authenticate, claiming the wrong password has been entered. What's causing the problem? (8.4)
The scroll Lock key has been pressed, locking all input from the keyboard
She has turned Num Lock on causing numbers to be sent from the keyboard instead of letters
The keyboard must be replaced
The CPU is in power-save mode causing all login attempts to be denied
She has entered the wrong password too many times, causing intruder detection in Windows to lock the system
You're troubleshooting a malfunctioning notebook computer. Nothing appears on the LCD display when the system is powered on, When you connect an external monitor to the system, the Windows desktop is displayed properly on the monitor. What could be causing the problem? *Select 2* (8.4)
The LCD assembly is malfunctioning
The display output has been redirected to the external monitor port using a Fn Key
A new driver for the video board needs to be installed
The built-in video card is malfunctioning
The BIOS needs to be updated
You're troubleshooting a malfunctioning notebook computer system, The user has indicated that the screen is always dark and difficult to read even while the system is plugged into the wall outlet. You checked the system and determined that the backlight isn't working. Which of the following could be the cause? (8.4)
The LCD cutoff switch is stuck in the Off Position
The notebook's video adapter is malfunctioning
The wrong AC adapter is being used with the system
The notebook battery is failing and needs to be replaced
You're troubleshooting a malfunctioning notebook computer. Nothing appears on the LED display when the system is powered on. What is the first thing you should do? (8.4)
Replace the motherboard
Calibrate the battery
Plug in an external monitor
Replace the video card
You're troubleshooting a malfunctioning LCD display on a notebook computer system. After confirming that the notebook is receiving AC power, you plug in an external monitor does not display the output from the notebook after pressing the Fn key to toggle the display. Which of the following could be the cause? (8.4)
Failed video adapter
Failed inverter
Failed backlight
Failed battery
A user in sales cannot get in his laptop to display a projector. He sees the screen output on the built-in display, but the video is not being seen on the projector. What should you do first? (8.4)
Replace the Display
Replace the Video Card
Add video RAM
Check the backlighting settings
Use the Fn key to redirect display to the external video port
Six months ago, you purchased a new laptop. Since then, you have noticed the battery life has been steadily going down. When it was new, a full charge lasted about 3 hours. Now you are lucky to get 2 hours before the battery charge level drops below 5%. What should be your first step to correct this problem? (8.4)
Calibrate the battery
Clean the contacts of the battery
Buy a new battery
Replace the power meter chip on the battery
After arriving in a new city, a traveling sales team member calls you stating that his wireless connection no longer works, He checked the wireless configuration and knows it to be correct because it was working yesterday. What should you do first? (8.4)
Have him manually configure the wireless card to use only 802.11b
Have him purchase a USB wireless card until you can check the problem yourself
Have him verify that the wireless card's hardware switch is in the On position
Have him update the drivers for the wireless card
You have just purchased a new laptop with built in 802.11 wireless and bluetooth capabilities. When you boot into windows, you do not see a bluetooth adapter listed in device manager. What should you do first? (8.4)
Replace the wireless card in the laptop
Enable the bluetooth device in Device manager
Enable bluetooth in BIOS/UEFI configuration
Update the device driver in windows
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