Conflict and negotiation - OB
Conflict and Negotiation Mastery Quiz
Test your knowledge on conflict and negotiation in organizational behavior with our engaging quiz! This quiz includes 10 challenging questions that will help you understand key concepts and theories.
Whether you're a student, teacher, or professional, this quiz is perfect for enhancing your understanding of:
- Types of conflict
- Negotiation strategies
- Assertiveness and cooperation
- Cultural influences in negotiations
The traditional view of conflict argues that conflict _____.
Cannot be avoided
Indicates a malfunctioning within the group
Is good for a group
Improves productivity
Conflict must be _____ by the parties to it.
Controlled
understood
Perceived
Created
_______ conflicts are almost always dysfunctional.
Explicit
Task
Relationship
Process
Assertiveness is _____.
The degree to which one party attempts to satisfy his/her own concerns
The degree to which one party attempts to satisfy the other party's concerns
The degree to which one party attempts to satisfy everyone's concerns
The degree to which one party is cooperative
Labour-management negotiations over wages exemplifies _____ bargaining.
Third-party
Cost-effective
Integrative
Distributive
_____ bargaining builds long-term relationships and facilitates working together in the future.
Integrative
Cost-effective
Third-party
Distributive
For process conflict to be productive, it must be kept low.
True
False
Too much information can lay the foundation for conflict.
True
False
The cultural background of negotiators has no significant effect on negotiations.
True
False
If you place your opponent's interest above your own, you are engaging in collaborating.
True
False
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