Quality Check / Un tag / All Register Books and Exchange Policy
Quality Check and Exchange Policy Quiz
Test your knowledge on our Quality Check processes and Exchange Policy with this comprehensive quiz. Ensure you are well-informed about the guidelines that govern our practices.
- Understand key policies and procedures.
- Evaluate your understanding of customer service protocols.
- Prepare for real-world scenarios.
WHICH ARE GUIDELINES OF NEW EXCHANGE POLICY?
BELOW 15 DAYS
GOOD CONDITION PRODUCT
WITH BILL / CRM REGISTER MOBILE NUMBER
ALL THESE THREE
WHAT IS THE PURPOSE OF QUALITY CHECK?
DEFECT OF ANY GENUINE GARMENTS
DEFECT OF OLD GARMENTS
MULTIPLE TYPE OF DEFECT BY PREMIUM CUSTOMER
ALL THESE THREE
WHAT IS USAGE OF UN TAG GARMENTS REQUEST IN MG PORTAL?
BRAND PSOP
AUDIT TIME 0% UN TAG
WITHOUT PRICE TAG LOSS OF CUSTOMER IN STORE
ALL THESE THREE
A PLATINUM CUSTOMER HAVE A GIFT OF LP SHIRT, BUT SIZE IS DIFFERENT AND EVEN NOT REGISTERED THE MOBILE NUMBER. WHAT IS THE PROCESS THE EXCHANGE THE SHIRT?
PLATINUM HAVE NO ISSUES
NEED APPROVAL FROM ARM
OK WITH MANAGER APPROVALS
EXCHANGE NOT APPLICABLE
WHAT IS THE IMPORTANCE ALTERATION REGISTER OF FRONT DESK BOOK?
CAN CONTACT EASILY A CUSTOMER WITH MOBILE NUMBER
EASY TO FIND ALTERATION
BRAND POLICY
ALL THESE THREE
WHAT IS THE MINIMUM CAN REQUEST UNTAG PORTAL FROM MG PORTAL?
5
10
1
OUR DECISION
CAN QC VOUCHER BE USE IN EQSS TIME AND EXCHANGE TIME?
YES
NO
COULD PULL BACK STOCK TRANSFER TO WAREHOUSE WITH UN TAG?
YES
NO
WHAT IS BENEFIT OF INWARD / OUTWARD REGISTER BOOK
BRAND POLICY
CAN CHECK THE REGISTER IF WE HAVE DOUBTS
RECONCILE THE SHORTAGE OF STOCKS
ALL THESE THREE
WHAT IS THE BENEFIT OF SEAL REGISTER?
CLOSING PERSON ONLY RESPONSIBLE FOR ANY MISTAKES
ALL STAFFS RESPONSIBLE FOR ANY MISATKES
MANAGES RESPONSIBLE
BRAND POLICY
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