Collaboration on Contact Management
Collaborative Contact Management Quiz
Test your knowledge in the world of digital contact management with our engaging quiz! Discover how well you understand the essential tools and principles that make managing contacts easier and more efficient.
- 11 Thought-provoking Questions
- Multiple Choice and Text Input
- Learn About CRM and Contact Management
Which of the following are Computer Based Address Book?
Google Contact
Microsoft Outlook
Address Book
Windows Address Book
What was the problem of computer based address book?
It can be easily stealed
It can be retrieved anywhere
It was stored only in computer
Storing your contacts in the __________ would let you access all your contact information from any computer, anywhere
Expand CRM
Customer Related Management
Consumer Relationship Management
Customer Relationship Management
Consumer Related Management
CRM is an application for cloud computing
True
False
____________ is the act of storing information about friends, family, and business colleagues for easy retrieval at a later date
Cloud storage
Contact Management
Cloud based contact storage
Cloud based contact management
Contact management applications help you track all sorts of details like
(a) Personal info
(b) Business info
Both (a) and (b)
None of the above
The process of managing the needs, wants, and buying patterns of customers is referred to as ___________
Contact Management
Customer Management
Customer Relationship Management
CRM software only stores customer contact information
True
False
When CRM is used by sales staff, we get a subset of CRM called
Sales Relationship Management
Sales Force Automation
Sales Customer Management
Sales Force Management
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