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Training

If you lose your mask, what do you do?
It does not matter you do not need it.
Grab a new one from the office.
Pull your shirt over your nose.
The restroom is located where?
2nd door on the right.
1st door on the left.
Directly across from the entrance.
The managers office is located where?
1st door on the left
2nd door on the right
Directly across from the entrance
The first event room is located where?
Directly across from the entrance.
The back of the building.
Upstairs, 1st door.
You can take your mask off if you get hot.
True
False
If you need to check your phone, just run to the restroom.
True
False
How many restrooms are in each event room?
3
5
2
1
How many managers work a single event?
5
10
2
3
How many event rooms do we have?
1
4
6
3
How far in advance can customers book?
2 years
2 weeks
1 week
What are the event centers hours?
9am-5pm
8pm-2am
It depends.
What percentage is capacity due to Covid-19?
25
10
75
100
What are we aiming to improve on?
Food quality
Presentation
Customer Service
Nice bathrooms
If you don't know the answer to a customers question, you ask a manager.
True
False
How does pricing work?
Depends on the day.
Depends on how long they book for.
Depends on what the customer wants.
I don't know
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