The Diana appointment
The Diana Bag Knowledge Quiz
Test your knowledge about the iconic Diana handbag and the policies that surround it. From the history of its introduction to operational details, this quiz will challenge your expertise!
- 12 engaging questions
- Multiple choice and checkboxes
- Perfect for Gucci enthusiasts and staff alike
When was the Diana bag orignally introduced?
1991
1992
2001
2021
How many sizes are available in the Diana handbag?
3
4
2
5
The neon leather belt on the Diana is a reference to what accessory which is normally supplied to a bamboo bag?
A strap to attach your card case
A security strap so people can't reach into your bag
A shaper to hold the bamboo in place
A plastic piece you throw away after opening
What does GSOC stand for?
Gucci standards of compliance
Gucci Security operations centre
Gucci security of corporation
General state of cooperation
What is the time limit for items on hold in Gucci Edmonton?
2 days
3 days
End of Day
No time limit
What are the GSOC hours of operation
Monday-Friday 10-6
Monday -Saturday 10-9
Every day until 9
24 hours a day 365 days a year
What is the minimum allowed score in R.E.D. For being generous?
50%
80%
75%
100%
How many additional items do you need to show to every client to be generous?
5
4 from a different department
3
At least 1 from a different department
Give examples of additional service we can offer to clients to be generous? Check all that apply
Holds
Appointments
Embossing
Virtual appointments
Call a taxi
Take them out to dinner
What are two things you should NOT promise to a repair client?
Free Repair
Exact timeframe
Advisor will reach out within 10 business days
A reference number for the repair
What pieces of information you MUST collect when filling out a COG form. Check all that apply
Name
Phone number
Email address
Signature
Mailing address
Favourite advisor
What is the password to the kering service application?
Kering2021
Pass@word1
Gucci2021
Password1
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