Operations Management

What is the primary goal of operations management?
To maximize efficiency and effectiveness
To minimize costs
To increase revenue
To improve customer satisfaction
All of the above
Which of the following is NOT a key function of operations management?
Inventory management
Quality control
Human resources management
Marketing strategy
What is the purpose of capacity planning in operations management?
To ensure optimal utilization of resourcesOptimal resource utilization
Maximizing resource efficiency
Effective resource allocation
Resource optimization
Which of the following is an example of a qualitative forecasting method used in operations management?
Market research
Time series analysis
Regression analysis
Exponential smoothing
What is the purpose of a Gantt chart in project management?
To visualize project timelines
To allocate resources
To track progress
All of the above
Which of the following is NOT a key element of lean production?
Waste reduction
Continuous improvement
Just-in-time inventory
Mass production
What is the purpose of a Pareto chart in quality management?
To identify and prioritize problems
To track defect rates
Both the above
Which of the following is an example of a fixed cost in operations management?
Rent for a production facility
Direct labor costs
Raw material expenses
Shipping charges
What is the purpose of a control chart in statistical process control?
To monitor process stability
To detect and prevent defects
Both the above
What is the purpose of a work breakdown structure (WBS) in project management?
To break down project tasks into manageable components
To allocate resources
To track project costs
To create a project schedule
Which of the following is NOT a key principle of total quality management (TQM)?
Continuous improvement
Customer focus
Employee empowerment
Mass production
What is the purpose of a decision tree in operations management?
To analyze and evaluate alternative courses of action
To calculate process capability
To track defect rates
To visualize data distribution
Which of the following is an example of a variable cost in operations management?
Direct labor costs
Rent for a production facility
Raw material expenses
Shipping charges
What is the purpose of a fishbone diagram in quality management?
To identify root causes of problems
To visualize data distribution
To calculate process capability
What is the purpose of a critical path method (CPM) in project management?
To determine the shortest time to complete a project
To allocate resources
To track project costs
To create a project schedule
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