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The pool hours during week are?
5pm-10pm
24 hours
Noon-8pm
All except which of the following are complimentary
Wifi
Breakfast
Gallery cookies
Parking
If a guest has a pet you must?
Pet the animal
Tell them no pets allowed
Charge them a pet fee
How much is the pet fee?
Free
$50
$75
What is the short key to make a room key?
Control f2
Shift 5
Shift f8
In order to check a guest in you must (check all that apply)
Id
Credit card
Phone number
Address
During check in you should ask if they would like to sign up for
Wake up call
Late check out
Hyatt gold passport
You can check someone in if the id and credit card do not match
True
False
When making a new reservation if the guest is frequent you can duplicate a reservation instead making a new one
True
False
Where would you find the bacon cheeseburger on the micros computer?
Sandwhiches
Burgers
Meat
Before every shift what must be counted?
Drinks
Cookies
Drawer
The shuttle can be used for a fee of $10 a ride?
True
False
What time does the fitness close?
Midnight
10pm
Never
All rooms have a microwave?
True
False
Check in is at what time?
Whenever the guest arrive
Noon
3pm
Guest must be how old to reserve a room?
21
18
25
The cash drawer must be set at
$250
$100
$200
Name three items a guest may purchase other than food
 
 
 
You can give guest information out to someone other than that guest
True
False
What does it mean if a reservation has an accompany on it
 
For a third party reservation what must be taken
 
To check an charges on a reservation you must go under
Purchases
Accounts
Billing
What are the breakfast hours during the week
6am-10am
7:30am-10am
6:30-9am
What are the breakfast hours during the weekend
7am-10am
5:30-9am
6am-8am
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