Final Exam

You are completing one of several projects. The customer has already accepted the deliverables. You have collected a large number of documents for the lessons learned. What will be included in the outputs of the closing documentation?

You are working on a new public building and are reviewing the stakeholder register. It contains over fifty people and organizations. Managing the stakeholder expectations on an individual basis will be very impractical. What should your next step be?

Your team has been told that they will be audited by an outside quality management firm and they are concerned. What do you tell them?

After having a meeting with a number of internal stakeholders, the project assistant needs to update the lessons learned and note what the stakeholder feedback was. These are examples of which stakeholder management output?

Managing stakeholder engagement includes all but which of the following?

The multi-year project you have been managing has been going well and is under budget and only slightly behind schedule. Your sponsor approaches you and tells you that market conditions have changed and the company has decided that the project will be terminated. What should your next step be?

The vendor you are working with is proposing different contract types. Which of the following contracts involves the most amount of risk for you?

You are gathering information for a regular update on the project for the stakeholders. What will you not need?

Your team is reviewing a graph which shows a bar chart listing the most recent quality problems and their frequency. You are in what process group?

Enterprise environmental factors are a part of the Develop Project Charter process. Which of the following is an enterprise environmental factor?

The building has passed the final fire inspection. What should the next step be?

The quality standard for the parts needs to be 4 inches. A sample of parts is 4.33, 4.29, 4.34, 4.31 and 4.30. What can be said about the parts?

Which of the following Quality tools determines the possible causes of potential problems?

Your global team is working on a series of quality tests. You are sharing the results of the test through an company online database. However, you want a quick means of checking if the tests have been completed. You request that your team use which of the following?

A change request by a key stakeholder has been rejected by the change control board. The next action that the project manager needs to take is which of the following?

A Cost Plus Incentive Fee (CPIF) Contract has the following parameters: Target Cost = $300,000 Target Fee = $30,000 Target Fee = $30,000 Share Ratio = 75/25 %

George is reviewing the latest risk assessment and notices one particular positive risk is becoming more likely. If it does happen, he can save 5% of the reserves set aside for that portion of the project. George is evaluating which of the following?

Ginny is reviewing the next month on her project and sees that there will be a delay later on in the project but she has the authority to crash the project now to prevent the delay. Ginny is planning on which of the following?

The chief medical officer is asking for a risk report on a new ICU system. He needs a report on the identified risks and prioritized in probability and impact. Which risk analysis technique needs to be performed to provide him with the appropriate information?

The company is being bought out and the project that was just started has been terminated. What should the next step be by the project manager?

The software portion of the project is running a couple days behind schedule. It is not on the critical path. The initial resource was supposed to be a senior developer, but he was not available. He has now become available. What is the best course of action?

While closing out a particularly complex set of procurements, the project manager asks the author of the contract to help him with reviewing the procurement process to identify success and failures. This is known as what?

While negotiations are important for the project manager, what is the best statement regarding a project manager's role in negotiations?

Your organization wants to train a group of people for the PMP exam. There are a number of qualified training companies in the area, but your organization prefers to work with the closest company. This is an example of what?

Your project has an initial budget of $100,000. A couple of months into the project you perform a budget analysis. You should have spent $50,000 and 100 hours on the project. Upon review, you discover that $60,000 has been spent and that 110 hours have been completed which should have cost $45,000. You reevaluate the remaining work to be done and your new budget is $120,000. What baselines must be changed?

A schedule activity may begin 10 days before the predecessor activity finishes. This is an example of which of the following?

After making some approved changes on your project, your team wants to compare the results to the company's standard tests. This process is known as what?

It has been determined that you will need to purchase widgets that will be used to produce part of the final product. While creating the procurement management plan, you have to identify a list of pre-qualified sellers based on the historical information from prior projects. What source will have the best information for this list?

Mike has actively been working with some stakeholders who were negative about the project during the planning phase. However, now that the project is being actively worked on and some demonstrations have been made, a few of these people have become supportive of the project. How should Mike manage their expectations now?

The high-level boundaries of a project are defined in

The new intern is reviewing the stakeholder management plan. He wants to understand why the change log of the project is required for managing stakeholder engagement once the project is underway. You explain to him which of the following?

The team is reviewing the requirements tractability matrix while validating the scope. What is this used for?

The virtual project team consists of people located in the seven different countries. What will be the the most critical tools for a successful project?

You are approached by a key stakeholder who offers you a promotion if you delay the project by a few days. What is your best response?

You are going to be negotiating the contracts in the next few days. What is your main objective with the negotiations with the seller?

Your quality team is not satisfied with the work of the vendor and has rejected the deliverables. You need to do which of the following with the seller?

Your team is reviewing a graph which shows a bar chart listing the most recent quality problems and their frequency. You are in what process group?

After watching Steve give a progress report, the senior project manager tells him that he needs to attend a communication skills class. Steve says that he planned the presentation in detail and asks what the difference is between communication skills and communication management?

Monte Carlo Analysis is a tool and technique of?

The new project manager is concerned about what part of the project he should focus on the most once he is in the direct and managing . His mentor tells him that he should focus and spend most of his time on which of the following?

The Work Breakdown Structure and WBS dictionary comprise which baseline?

You are in charge of a new cleaning service project. You have an initial list of tasks and requirements including developing contracts, the advertising campaign, initial training and the ordering system. The management office wants an initial budget so they can authorize the funds for each part of the project. Your next step should be which of the following?

Your team is working on a new project and will require training on the new equipment. This training is known as what?

Despite detailed planning, a negative risk event occurred. The production of a critical part was delayed by several weeks. What is the best thing that the project team can do next?

Shelly has been working very diligently with one of the stakeholders. Initially, the stakeholder was not in favor of the project when first informed. After the last meeting, the stakeholder is receptive to the project. Shelly refers back to her stakeholder engagement assessment matrix and marks the stakeholder as which of the following?

The project manager is planning to have an internal team create a website for the project so that stakeholders can review the progress of the project. This is what type of communications?

What is the main benefit of developing a project management plan?

You get an urgent call from a manager on the electrical portion of the project. He has not received a progress report for the last two weeks. You email him a copy right away but what should you do next?

During a team quality meeting, it is discovered that some of the parts failed quality control. These parts were scrapped and production was stopped. After the root cause of the problem was discovered, the project manager issued a change order to fix the defective manufacturing machinery. After this repair is made, the remainder of the parts met the required quality standards. The repair to the machinery is an example of which?

Susan is running a project that has a number of stakeholders who have serious conflicts on the project. These stakeholders keep trying to expand or reduce the scope to suit their own requirements. She is realizing that minimizing scope creep through a well administered change control process will have a positive effect on the project. What is an input to integrated change control?

The project team has run into a major problem and are waiting for the quality control results to evaluate the situation. However, team members are bickering amongst themselves and placing blame on the manager who was in charge of risk management. The project manager needs to resolve the situation temporarily by which conflict management method?

Which of the following human resource theories states that human beings have basic needs and that people need to meet lower-level needs before they can move onto the next level of needs?

You have taken over as project manager for an in flight project to install an automated baggage handling system in a major international airport. There are 9 teams of people ranging in size between 3 and 15 people per team and the logistics of understanding what everyone on the project is responsible for seems completely overwhelming to you. You know as a good project manager that the roles of project team members are best understood by using which of the following?

A project team consists of all but which of the following

Due to a problem in shipping, some parts for a project have been received after a substantial delay. The team member has now finished the assembly of the product and the project is in danger of running late. What should be done next?

During the weekly progress meeting, the client has asked about a design change. After reviewing the request with his senior team members, the project manager has determined that even with crashing the project, the project will fall behind schedule. The project manager should do the following step next?

In which procurement management process is the actual awarding of a contract to the seller done?

Stakeholders can be identified during which process group of the project?

The budget for your project was based on historical data and you discover that the cost would be less than what your contingencies would allow for. You have determined that the approved budget will need to be increased but you are aware that another critical project just gained approval. Your next action should be?

The head of the team reviewing risks brings his documentation that lists all of the identified risks in a hierarchical fashion. This is known as what?

The project manager needs to be aware of changes. In addition, the project manager should also do what?

The quality control team and the scope validation group, which includes a team member of the client, are working on control quality and scope validation at the same time. A team member objects to this stating that they are two different processes. What is the next best course of action?

The team is reviewing the process control charts and is concerned about a run of six consecutive points that are above the mean measurement. The quality manager says that the process is out of control and these tests will need to be done over again. This will cause extra costs that were not anticipated. What is the next best step?

Which information in the scope baseline is used as an input in Plan Quality Management?

Which of the following is the most commonly used contract and most advantageous to the buyer?

You are a project manager working for a pharmaceutical firm and the project you have undertaken is very critical for the client's business. Your development team is diligent and performs the tasks with a high degree of quality. You generate periodic performance reports and share it with upper management and they are happy with the progress of the project. Due to a business constraint, the client calls you in and explains that the project needs to go 'Live' a full two months earlier than it was originally scheduled to in order to help them remain competitive in the market. As a project manager, which of the following is the BEST thing to do to complete the project according to the new schedule?

You have been asked to provide a budget estimate. However, you are having extreme difficulty coming up with a basis for the estimate. What is a likely reason for your difficulty?

Your company's key project was delivered on time and on budget. You are finally closing out the procurements. One of them was a cost-reimbursable contract. What do you need to do first?

Your project team is working on a Stakeholders Engagement Assessment Matrix. The project sponsor asks what this is used for and you explain which of the following?

A manager in your project has changed and the new person is requesting a progress report. Which tool should you direct your staff to use to provide this for him?

Chris is working on the schedule for a construction project. He sees that on day 30, painting can begin while the drywall is being finished. This is known as what?

How often may scope validation occur?

Quality audits result in all of the following except which?

The construction manager is reviewing the activities for some repair work. The weather reports that there may be rain in the morning. She realizes that she will need to account for some minor weather delays. This is known as what?

The project management plan contains the baselines for all but which of the following?

The team has been running into frequent problems and the current planning meeting has been going very poorly. One team member accused another of not providing the agenda for the meeting on time and the meeting erupted in shouting and negative behaviors. What is not being adhered to?

Victoria is collecting the requirements for the project scope and a key stakeholder asks to include a requirement which was denied in the charter. What should she do next?

Who should be in charge of the project during the executing process?

You are working on a construction project in a different country and on a tight schedule. The city manager informs you that due to a local holiday you will need to pay an additional fee for the needed road closure that day. What do you do next?

Your project is behind schedule and the decision to contract out some of the work has been made. In the past you have worked with ABC Contractors on smaller projects and want to use them. What should be a concern?

Daniel is reviewing the steps in the Direct and Manage Project work process and what items need to be updated for the next steps will be included as an output to this process. The outputs updated documentation will include all but the following:

Risks need to be examined for their probability, impact and either gain or cost. What term describes an organization's willingness to accept risk?

The project manager informs the team that they need to plan how to implement the quality policy. If this plan changes, which plan will also have to change?

What is the best definition of contingency plans and workarounds?

You are working within an organization where the power and decision making ability rests completely on the shoulders of the Project Manager. In this type of organization the funding for the project is acquired by the:

A project has a CPI of .9 and a SPI of .78. Of the following, what is the best explanation for this occurring?

In the monthly financial report, you see the following information: CPI =1.1, SPI=.9, PV=$500, SV=-$200. You cannot find the CV so you need to calculate it. What is the CV?

The cost of quality is the cost to produce the product with the quality standards in the project. There are three costs of quality, which of the following is not among them?

The team is divided between three approaches to solving a problem and there is a lot of discussion about the methods. A couple of members are arguing on the side but no one is upset, just very passionate about their viewpoint. The project manager should do which of the following?

You and your assistant are working on a chart to present to management about the allocation of resources during the first two months of a four month project. What is the best tool to do this?

Your project is required to replace and install two new windows in each of the rooms of a 200-room office building. The layout of the rooms and the size of all the windows throughout the office building are all the same. The installation crew that you are managing can install 8 windows per day. Your project budget is $100 per window. You are 22 days into the project and you have spent $19,500.00 and have installed 160 Windows. Working under the assumption that work will continue at the same rate until the end of the project you calculate Estimate at Completion (EAC) and determine it to be?

A project manager wants to more extensively involve the stakeholders on the project. Which is the best way to do this?

In which process, are all the requests for changes to the project documents, baselines, and the approval and rejection of those change requests are handled?

The general contractor project manager has made a decision to handle everything but electrical work on the contract. He is working on selecting an electrical contractor. His procurement department has given him excellent advice but has been very difficult to reach due to their focus on another project. What type of contracting department is the project manager working with?

The team is preparing for a quality assurance audit and they are gathering the materials for this. What do they need?

You are a project manager for XYZ. You are working on a project to expand the manufacturing capacity for your department. The construction of the new facility will be outsourced to ABC. Who approves the project charter for this project?

Your project team is reviewing the work completed so far by a key vendor. The vendor's project manager has brought in documentation on lessons learned so far in order to identify key performance indicators. What is the activity you are currently performing?

Bill is working on making a list of assumptions for the project charter. Why is this list important?

Philip is interning as an assistant to the project manager, Cindy. Cindy has tasked Philip to prepare the initial steps for putting the budget together. Philip asks what the definition of the budget is. Cindy tells him which of the following?

The buyer has completed the purchase and Sue is putting the final documents into the closed procurements file. These include the procurement file, lessons learned and the formal acceptance letter. These are part of which of the following?

The project is beginning to fail and the project manager needs to deliver the news. What should the project manager do to inform the PMO office?

The Risk management plan is an input to all of the following processes EXCEPT

Tim's project team is classifying direct and indirect project costs. Which of the following is a direct cost?

Which of these tools is the best to use as part of a quantitative risk analysis to identify how a project can finish on schedule if delays occur?

You are the project manager for a construction company with a budget of $300,000 and two months into the project, you find that there have been several changes in the project and you re-estimate that the project will cost additional money. If the Earned value to date is $175,000 and the costs incurred are $225,000 calculate the estimate at completion (EAC)?

Your organization requires that you obtain three estimates from outside professional organizations and one from the PMO before starting negotiations. This technique is known as what?

An example of a 'Pull communication' method is

At the end of the quality audit, all but which of the following are updated?

One of the inputs to the plan the risk management process is the stakeholder register. What is the best reason this is needed in planning for risks?

Peter is the project manager for XYZ Corporation. They are finishing up work for their client, ACME Tools. There are some leftover funds from the project and ACME asks Peter to complete some optional requirement to utilize the funds. Peter needs to do what first?

The printing project is running two days behind schedule and in order to catch up, the team has agreed that editing the document can start a day earlier than planned. This is adjusting which of the following?

The project has been suffering from a variety of problems in reporting work performance data back to key stakeholders. These stakeholders are getting the reports but they have all complained that the data has been confusing. The project manager should start implementing which of the following?

There are three tools in directing and managing the work. Which if these is not one of these tools?

Tim is the project manager of a bridge project. He has several civil and mechanical engineers working for him. They are reviewing several documents to create the scope. Which document will they not need to plan the scope?

You are managing a project that involves a new website. If you build the website, it will cost $240,000 to build and $9,000 per month to maintain. If you go to an outside vendor, it will cost $180,000 to build and $14,000 to maintain. What is your best option?

You are taking over as project manager for an existing project which is about a third complete. You are currently examining all of the scope change requests when you realize you are missing a document to assess how much the project scope has changed. What document do you need?

A series of approved changes have been made and your team is making sure that all of the approved changes are now in place and working as expected. They are engaged in what activity?

Cindy is working with the Chris, the project manager, on the cost planning process. He wants to know what the estimates are that the team has recommended for both contingency reserves and management reserves. She asks him what the differences are. He tells her what?

Decomposition is a tool and technique of which two Project Management Processes?

Jim is reviewing costs on the project. What costs would not be classified under cost of non-conformance?

Quality audits result in which one of the following:

Scheduling tools include network diagrams for illustrating activities. However, bar charts are used best for which illustrations?

The initial schedule baseline is set so that the technical writers should start working on the manual three days after the final audit is complete. After a status report, the writers ask if they can start writing the day after the audit due to a national holiday. The team is requesting which of the following?

The project manager announces to the team that the deliverables are now accepted. What is the best explanation for this?

The project manager is closing out a major purchase and has the procurement documentation. What else does the project manager need to complete the close this out?

The team is working on examining parts that are near to failure. They are looking for the best possible tool to determine if ten different measurements have passed or failed the inspection process. What is the best tool for this?

What are the main reasons for the conduct procurement process? C128

What is the difference between programs and portfolios?

You are beginning the development of a risk register and the intern you are working with asks what it is. You explain that a risk register is which of the following?

You are working on a large project with eight virtual teams. Each team has six members with one serving as a lead. Each team is collocated. You are looking for who is responsible for a certain portion of the project. What document do you need to reference?

You can use the formula EAC-AC to calculate

Your quality team is not satisfied with the work of the vendor and has rejected the deliverables. You need to do which of the following with the seller?

All of the following are part of the direct and manage project work process except?

Once the project baselines are created, they may be changed by only what?

The output of identifying stakeholders is which of the following?

There are three baselines that project performance is measured against. Which of the following is not a part of the performance measurement baseline?

You are informed that you will be taking over a poorly managed project. You discover that a charter was never written for this project. How you should proceed?

Your time will be limited to spend with the stakeholders. Which stakeholder would be most important to work with?

During the weekly risk management meeting, your team is reviewing a high risk situation. They realize that the original response will not work as planned if the risk occurs. What should the next step be?

The building has passed the final fire inspection. What should the next step be?

The quality control team and the scope validation group, which includes a team member of the client, are working on control quality and scope validation at the same time. A team member objects to this stating that they are two different processes. What is the next best course of action?

Which of the following is used as an important tool and technique while developing a project charter?

Your consulting firm has been asked to provide an estimate on Project XYZ. Recently, your company completed project RTS, which was similar to XYZ. You use RTS as a template. This is known as what?

Bill is gathering information to develop the stakeholder register for a construction project. He is asking which of the following he should not add to the stakeholder register.

During a review of the WBS, the project manager realizes that there are two minor deliverables that were not listed in the scope definition. What should the next step be?

Peter is the project manager on a major construction project. The company uses a construction scheduling management package. Currently, Peter is using the software to compare the scheduling baseline to the latest work performance data. Peter is in what process?

Susan is running a project that has a number of stakeholders who have serious conflicts on the project. These stakeholders keep trying to expand or reduce the scope to suit their own requirements. She is realizing that minimizing scope creep through a well administered change control process will have a positive effect on the project. What is an input to integrated change control?

The project is about halfway done and the client is looking for a definitive estimate for the rest of the project. You work up the budget and you are able to say that the budget is plus or minus what percentage?

The project team has developed a project schedule. However, they find out that a number of key resources will be limited during the project. What method of scheduling should they consider using to help with this?

Tim is the project manager of a bridge project. He has several civil and mechanical engineers working for him. They are reviewing several documents to create the scope. Which document will they not need to plan the scope?

Which of the following human resource theories states that human beings have basic needs and that people need to meet lower-level needs before they can move onto the next level of needs?

You are the project manager at a local hospital and currently overseeing the installation of new computers. A primary responsibility is dealing with the change request process. During which process does the project manager prevent scope creep?

You have reviewed the latest SPI and want to fast track two activities. There is minimal risk and getting these two activities done will give you an opportunity to give the team a day of light work next week. You prepare a change request to make this happen. What process group are you working in?

A new motor shaft is being developed to replace the current version. The dimensions of the shaft are to be 23mm 2mm. You are running the initial quality inspection of the first run. The first run of ten shafts has been produced. They all have measurements between 23.0mm and 23.2mm. What should you do next?

If the cost variance (CV) is -$1000 and Schedule performance index (SPI) = 1.1; then it can be assumed that the project is currently:

The construction manager is reviewing the next steps in the building plan. He realizes that some very specialized work needs to be done that none of his crew has experience in. He decides that he will contract this portion of the work to a specialty firm. This is an example of which of the following?

The team has performed multiple iterations of work on a difficult part. The head of quality has now stated that the specifications for the piece may be too difficult to meet. The project manager has now called all of the stakeholders in this part of the project for a meeting. What process group of the project is the team working in?

Why should precautions be taken in who receives the stakeholder management plan?

Your project is complete and you are in the middle of the project closing process. You need to review the process closing actions. What document will not have information to close out the project?

All of the following are used as tools and techniques for change control except?

Dianne is managing the development of a new smartphone app. Some of the work is complete and she just had a status update meeting with the stakeholders. Now that they have seen a demonstration of the app, some of the stakeholders are now excited about the application and want to assist in the remaining development. What should Dianne do to update the stakeholder management plan?

During the controlling risk process, your team identifies a new risk due to the outcome of a manufacturing process. What is the next step your team should take?

One example of a situation that requires formal written correspondence?

Stacy is managing a project with four teams, each located in a different city. As she is developing the various management plans, she is listing out constraints and assumptions. Which of the following is a communication constraint?

The authority of a project manager is vital to his success. In which type of organization does the project manager maintain a moderate to low level of authority?

The phase has now been ended and what happens to the deliverables that were accepted?

The project manager is reviewing a schedule diagram and removes a step required to complete another task. She then changes that task to include the activities for the previous task. What should she do next?

The project team is reviewing the stakeholder management plan and they ask the project manager how often they should review this. She tells them which of the following? '

There are three outputs in determining a budget. Which of the following is one of the outputs?

What item is not performed during the closing process group?

Which of the following is NOT an activity performed in the close project process

You are into the third phase of a project and your core project team will be taking on four new members. What stage of the Tuckman ladder will they be on when they start this phase?

You have been asked in the hallway by the CFO which report will have an update on the project since the last meeting. You tell him that the information is in which report?

Your company is a closed shop and is required to hire union members. While working with your HR department, you realize that you will need union input on several hiring decisions. The union is what in this case?

All of the following are examples of 'cost of nonconformance' EXCEPT

Most risks will be identified during which process?

There are five tools and techniques used in the plan human resources process. Which of the following is one of these?

You are in the middle of the project when you discover that two key materials will not be available as planned. Your best course of action is to do what?

Your team is working on Friday morning for the afternoon updates to the internal stakeholder meeting. Most of their work is about the progress made this week and the forecasts for next week. What process group are they working on?

Adam is the project manager for the MAX Project. It is a large multi-year project and he is breaking down the project into phases. What is the best reason why a project be broken down into phases?

Larry is reviewing the human resource plan and begins to acquire his team. The project is on a short schedule and Larry is looking to maximize the time and take advantage of teams that work in different time zones and different days of the week. The tool that Larry should be considering is what?

The most important output of Define Scope is

The triple constraints of project management are the following:

You are defining the high-level scope of the project as part of a project charter for an internal customer. All of the following are items that you will use for the initial inputs except?

Your team is brainstorming on the best quality tools to use on the project in creating the quality management plan. Which of the following is not a tool of this process?

As part of your proposal, you need to submit the credentials of an engineering team to be permitted to bid on the project. This type of requirement is known as what?

Bryant has been asked to help choose one of the four potential project candidates. Management normally uses the internal rate of return technique for project selection. Which of the following projects is the one he should recommend?

During the Control Scope phase, analysis of the scope performance resulted in a change request to the scope baseline. This change request will be evaluated and reviewed during which process?

One of your key stakeholders has requested a delay in a project task in order to focus on a project unrelated to yours. You know that this will not affect the critical path. What is the best response

Planned value (PV) is also known as:

The audit team is asking why they are involved in the procurement audit. The best explanation is which of the following?

The project charter has been changed multiple times since the project was first proposed. Who has to make the decision if the changes are to be approved?

The project is implementing a new quality system and the quality department is doing its own investigation of this new system. What action does this department take to make sure the new system is working?

The project team is preparing to close the construction phase of the project and prepare documentation for the start of the next phase. What is a critical step in closing the phase?

Three point estimating has two common formulas. These are known as which?

Tim's team is working on the control cost process. They are currently gathering the information they need to work on this. They have the project management plan, work performance data, and the necessary financial organizational assets. What output of the cost management planning process do they need?

Which of the following is NOT a technique used in the estimate activity resource process?

You are new project manager appointed to lead the implementation of a new enterprise software system. After a make or buy analysis it was decided to create the system internally rather than from a outside vendor. Your internal implementation team consists of a group of highly skilled individuals with qualifications and experience in the software industry. What is the most likely source of conflicts that you may encounter on this project?