Vaping Knowledge Level 2

If a customer asks for a vape juice, and they don't have their device, what must you do?

Give them Nic Salts because its universal

Ask what device/coils they use and what wattage they run their device at

What are signs that a coil is burnt?

What is "Sub-Ohm" Vaping

Vaping with a coil with a resistance below 1.0ohm

Cigarette Style vaping

Vaping with your friends

Dry Herb Vaping

Select multiple: What are some good features of the device to mention to customer when selling them a vape?

Adjustable wattage

Takes multiple types of coils

What type of charger it takes (USB-C or USB-A)

How to turn device on and off and adjust wattage

Battery life (mAH)

What does a coil do?

the coil is responsible for heating the e Liquid in your device and turning it into vapour.

The coil burns the juice creating smoke

If a customer brings in a vape, and the display says "Ohms too low", what does this usually mean?

They are on the wrong setting

The coil is faulty

They are using the wrong coil

The coil needs to be replaced

What coils does the TFV18 Tank Take? Select Multiple

TFV16

TFV18

TFV18 MINI COILS

GT MESH COILS

How do you tell the difference between a Nord coil and a RPM coil?

RPM Coil has red O rings and Nord are just silver

Nord is bigger than RPM

Select Multiple . A customer has a complaint. They bought the device 4 months ago. What must you do?

Tell them the warranty is only three months and there is nothing we can do.

Offer them alternative options such as changing the coil, or not charging the device overnight.

Replace the device just make sure to make a proper complaint

Give them a brand new setup and apologize for the inconvenience

Select the juices that are NOT suitable for the MAG18 Kit.

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