QuickBooks Certification - Practice Test
QuickBooks Certification Practice Test
Prepare yourself for the QuickBooks Certification exam with this comprehensive practice test. This quiz includes 100 carefully crafted questions that cover various aspects of QuickBooks software, helping you to assess and enhance your understanding.
- Detailed answers and explanations
- Track your progress
- Boost your confidence before the certification exam
1. During the Advanced/Detailed Setup, you can turn on and off which features in the EasyStep Interview?
Sales taxes
Inventory
Progress Invoicing
All of the above
2. During the Advanced/Detailed Setup, you can set up a password for which of the following users during the EasyStep Interview?
Administrator
External Accountant
You cannot setup passwords during the EasyStep interview
All users
3. When setting up a new company through the Advanced/Detailed Setup, some company information is optional and some is absolutely required. Which of the following pieces of information does QuickBooks require you to enter during the EasyStep Interview?
Company name
Company password
Tax ID
All of the above
4. How do you set up multiple businesses in QuickBooks (assuming each business files a separate tax return)?
Purchase a separate QuickBooks license for each company you need to set up.
Use the Advanced/Detailed Setup to go through the EasyStep interview for the oldest company first, and then choose File > Add a separate business at the end of the interview.
Use the Advanced/Detailed Setup to go through the EasyStep interview for each company to create a separate company file.
Use the Advanced/Detailed Setup to go through the EasyStep Interview for the largest company first, and then choose File > Add a separate business at the end of the interview.
5. During the Advanced/Detailed Setup, how do you setup a new account that is not on the default list of accounts during the EasyStep Interview?
You can’t add accounts that are not on the QuickBooks default list. Finish the interview and add the accounts directly to the Chart of Accounts.
Click Add new account in the EasyStep Interview.
Click Edit Account during the EasyStep Interview.
Select Import My Chart of Accounts during the EasyStep Interview.
6. You’ve been hired by a company that started in 1911. They’ve never used QuickBooks. During the Advanced/Detailed Setup, what “Start Date” should you use in the EasyStep Interview?
There is no Start Date in the EasyStep Interview.
The date the company bought QuickBooks.
1911
The date you want to begin tracking the company’s finances in QuickBooks.
7. How do you restore a company file from a backup copy?
Choose File > Back Up. Then click the Restore from Backup button.
. Choose File > Utilities > File Operations > Restore.
Choose File > Open or Restore Company. Select Restore a backup copy and click Next. Choose Local or Online Backup and click Next. Select the file to restore and click Open. Choose where to restore the file to and click Save.
Click the Restore icon on the Home page.
8. Which of the following is NOT a backup option in QuickBooks?
Manually back up the file.
Automatically back up the data file when closing QuickBooks.
Schedule an unattended backup.
All of the above are QuickBooks backup options.
9. Why would you restore a data file from the backup file?
You wish to review the company data as it stood at an earlier date.
The company data file on your hard drive is damaged and cannot be used.
Your computer crashed. You reloaded QuickBooks, and now you are ready to open the company file.
All of the above.
10. How do you switch to Multi-User Mode?
Choose Company > Set Up Users and Passwords > Set Up Users from the menu.
Open the data file from a remote location.
Choose Edit > Preferences > Multi-User from the menu.
Choose File > Switch to Multi-user Mode from the menu.
11. If you choose to remove transactions as of a specific date from the “Condense Data” window, what does QuickBooks do?
Removes all payroll transactions that occurred on that date. This is a great way to fix the mistakes a new person made on a particular day.
Removes all transactions while leaving lists, preferences, and service subscriptions intact.
Changes the company's start date.
Deletes all transactions, as well as user passwords and access privileges.
12. What happens when you press F2 in QuickBooks?
Nothing, because function keys are not designed to work with QuickBooks.
QuickBooks opens the Help.
QuickBooks opens the Product Information window which includes version and company file information.
QuickBooks closes all windows.
13. When would you enter a journal entry?
To correct errors (if you have a strong accounting background)
. For year-end adjustments
To enter depreciation
All of the above
14. If the computer that houses your QuickBooks data crashes, what should you do?
Restore a back up copy of your company file
Create a back up copy of your company file
Condense your company file data
Export your data to Excel
15. When you start a company or are hired as a bookkeeper, it is important to know which edition of QuickBooks you are using. What are the major QuickBooks editions?
QuickBooks Online, QuickBooks Pro, QuickBooks Premier, QuickBooks Enterprise Solutions
QuickBooks Online, QuickBooks Basic, QuickBooks Pro
QuickBooks Basic, QuickBooks Pro
QuickBooks Premier, QuickBooks Enterprise Solutions
16. When entering a journal entry, what happens if the debits don’t equal the credits?
QuickBooks sends the difference to an adjustment account.
QuickBooks will not allow you to record the transaction.
QuickBooks asks you what to do with the “unequal” amount.
Nothing. QuickBooks records the transaction as is.
17. What do the diamonds mean on certain lists (for example, the diamonds to the left of each Customer:Job)?
You are not allowed to delete that entry.
You can click on the diamond and move the list entry to a different location on the list.
There are open transactions related to the list entry.
You cannot move the list entry.
18. If you moved a list entry up or down, what happens when you add a new entry to the list?
QuickBooks adds new list entries to the bottom of the list, regardless of alphabetic order.
QuickBooks adds new list entries in alphabetic order.
QuickBooks adds new list entries to the top of the list, regardless of alphabetic order.
QuickBooks asks you how to sort new list entries.
19. What is the maximum number of names that can be included on the Names lists in QuickBooks Pro or Premier?
10,000
1,000
2,500
14,500
20. What keyboard shortcut allows you to see a total for all four names lists?
F2
Ctrl + L
F12
Ctrl + 4
21. How do you combine or merge two list entries?
Rename the unwanted list entry to match the name of the list entry you want to merge into.
Open the list entry you want to get rid of and click Merge.
From the bottom of the list, click the Activities menu and select Combine Entries.
You cannot combine or merge two list entries.
22. Can you delete a list entry (for example, an item)?
Yes, if the list entry is not used in any transactions or is not part of another list entry (for example, a group item).
No, if the list entry is used in any transactions or is part of another list entry (for example, a group item).
Both A and B are correct.
No, you can never delete a list entry.
23. . Suppose you own a company that repairs bicycles. What item type should you use for “bicycle repair”?
Inventory Part
Non-inventory Part
Other Charge
Service
24. Which of the following is NOT an Item Type?
Inventory Part
Service
Non-inventory Part
Income
25. Which of the following statements is true concerning items?
You can use one item to represent different services or goods.
Items allow you to track your sales in more detail without cluttering your Chart of Accounts or Profit & Loss.
To create an invoice, you must use an item.
All of the above.
26. What are other benefits of using items?
You can track the actual quantity of goods or services you sell .
They can save you time by automatically entering a description and price on forms.
They allow you to track a lot of detail without cluttering your Chart of Accounts.
All of the above.
27. What item type should you use for inventory that you assemble from other items and then sell?
Group
Inventory Part
Inventory Assembly
Non-inventory Part
28. You’ve just been hired by a bakery that sells delicious cup cakes. When they buy ingredients (flour, eggs, milk, and sugar), they use the Expense tab and assign the costs to a Cost of Goods Sold account. You need to set up an item for cakes. What item type should you use?
Group
. Inventory Part
Inventory Assembly
Non-inventory Part
29. What account (on the Chart of Accounts) is affected when you sell an item?
The account you selected when you set up the item.
Other Income account.
A default sales account set up by QuickBooks.
Accounts are not affected by items.
30. If you associate a service item with two accounts, how does QuickBooks know which account to use on a transaction?
When the item is on a sales form, QuickBooks uses the account under “Sales Information” in the item setup. When it’s on a purchase form, it uses the account under “Purchase Information.”
When you enter the item on a transaction, QuickBooks asks which account to use.
You cannot associate two accounts to an item.
Items do not affect accounts.
31. What transaction should you enter if a customer returns a damaged product or, in the case of a service, complains so much you decide to offer a refund?
Debit Memo
Credit Memo
Customer Return
Check or Bill
32. When would you create an estimate in QuickBooks?
When you want to send a billing statement
When a customer requests a bid, quote, or proposal
When a customer loses an invoice and needs a second copy
When a customer pays for goods and services at the time of sale
33. When you invoice for time and costs, where does QuickBooks get the billable time or costs?
QuickBooks places a “Time/Costs” stamp on the invoice, but you must manually enter the line items on the invoice.
From billable time entered on bills and checks.
From payroll costs/expenses marked as billable on paychecks.
From billable time entered on timesheets and/or billable costs entered on checks and bills.
34. When should you create an invoice in QuickBooks?
When a customer purchases goods or services and pays you in cash at the time of the sale
When a customer purchases goods or services and pays you by check or credit card at the time of the sale
When a customer purchases goods or services, but you don’t want to record the sale as final
When a customer purchases goods or services but does not pay you at the time of the sale
35. When should you use a Sales Receipt in QuickBooks?
To give a customer a receipt for payment of an invoice
To record a customer prepayment or deposit
To record a customer payment at the time of sale
To enter a customer early-payment discount
36. What is the purpose of Progress Invoicing?
To invoice items marked as billable
To automatically update a customer’s job status
To invoice from an estimate in increments
To convert a sales order to an invoice
37. When you create a statement and select “All open transactions as of statement date,” what does QuickBooks show on the statement?
Open transactions as of the statement date
All transactions during the specified date range
Invoice item details for invoices
Customer payments that haven’t been deposited
38. What do you need to record in QuickBooks when a customer’s check bounces (the customer had non-sufficient funds, NSF)?
There is less money in the checking account.
The customer owes you for the amount of the check (and optionally a bounced check fee).
The NSF fee the bank charged you.
All of the above.
39. You received 5 customer payments in the mail. At the bank you deposit the 5 checks as one deposit. When you record the 5 separate payments in QuickBooks, how do you show that the 5 checks were actually 1 deposit?
In the receive payments window, check “deposited with deposit number.”
Record all the payments in the same Receive Payments window.
When you use the Receive Payments window, QuickBooks doesn’t deposit the money in your checking account. After you record the 5 payments, click Record Deposits and select the 5 checks.
. All of the above
40. What options do you have after you create a credit memo in QuickBooks?
Retain as an available credit
Give a refund
Apply to an invoice
All of the above
41. . Suppose you have a subcontractor who receives a 1099 from your company. Which list should you add them to?
Employee List
Vendor List
Other Names List
Class List
42. When should you NEVER delete a check?
You recorded a check but have not printed it yet.
You printed a check on blank paper but now realize you don’t want to record the check. B
You accidentally recorded the same check (with the same check number) twice.
You printed a check, and the check number has been used.
43. What methods for purchasing can be recorded using the Write Checks window?
Debit card purchase
Petty cash purchase
ATM withdrawal
All of the above
44. How do you track accounts payable in QuickBooks?
Enter a bill, and then use the Write Checks window.
Write a check, and then mark it as “pending” until you pay it.
. Enter a bill, and then use the Pay Bills window.
You can’t track accounts payable.
45. What transaction/form do you begin with to enter a vendor credit?
Vendor Credit
Enter Bill
Pay Bills window
Receive Vendor Credit
46. What happens to the inventory asset account when you enter a purchase order for inventory?
The inventory asset account increases.
The inventory asset account decreases.
The inventory asset account is not affected. Cost of Goods Sold increases.
No accounts are affected.
47. Which form should you use to enter petty cash expenditures?
Enter Petty Cash
Money Out
Enter Credit Card Charges
Write Checks or use the check register
48. When reconciling your bank account in QuickBooks, what must the beginning balance match?
The beginning balance should always equal the net amount of all uncleared bank transactions.
It should always match the opening balance on the paper bank statement.
It should always match the original account opening balance when the account was created.
The beginning balance should always be zero.
49. What is a reason to use the Items tab when entering a bill?
To track expenses.
To assign a cost to a job or purchase inventory.
To track freight charges.
There is not an Items tab on the Enter Bills form.
50. How do you set up QuickBooks to automatically use discounts and credits?
QuickBooks cannot be set up to automatically use discounts and credits.
Choose Edit > Preferences > Discounts & Credits.
Memorize a bill and select the box next to Automatically use discounts and credits
Choose Edit > Preferences > Bills > Company Preferences, and then select to automatically use discounts or credits.
51. When printing paychecks, what is the preferred check style to give an employee a paystub?
Standard
Wallet
Payroll
Voucher
52. When setting up a new employee, what is important about the Payroll Info tab?
Whatever you enter/see in this window affects each paycheck, unless you change the information on the paycheck itself.
It identifies the state subject to withholding and the state where the employee lives (usually the same).
You enter Emergency Contact information, which is required by law in many states.
This tab tracks an employee’s age and gender necessary for tax calculations
53. Why must you set deposit frequencies for the taxes or deductions your company has to pay (Payroll Liabilities)?
This is required by State and Federal governments. If these are not set up, a warning is sent to the agency.
So that QuickBooks can enter the dates on the Payroll Calendar that checks are due.
So that Payroll Liabilities show up in the Pay Scheduled Liabilities list in the Payroll Center.
You don’t need to set deposit frequencies. QuickBooks does it for you.
54. What are the first two steps to set up payroll in QuickBooks?
1) Sign up for a payroll service; and 2) complete the Payroll Setup Interview.
1) Sign up for a payroll service; and 2) Setup Payroll Schedules.
1) Turn on payroll through preferences; and 2) complete the Payroll Setup Interview.
1) Complete the Payroll Setup Interview; and 2) set up employees.
55. When you set up a new Payroll Item using the EZ setup wizard, which is not a choice?
Compensation
Retirement Benefits
City/Local Taxes
Insurance Benefits
56. How do you use Write Checks to pay Payroll Liabilities so your Payroll reports are accurate?
You can’t.
On the Write Checks window, click the Items tab and enter the Payroll Items you are paying.
On the Write Checks window, click the Payroll Items tab and enter the Payroll Items you are paying.
Select the Payroll Liability checkbox on the Write Checks window.
57. Which of the following Payroll Services are available with QuickBooks?
Basic
Enhanced
Assisted
All of the above
58. How do you track sick or vacation time in QuickBooks?
When you set up an employee, define how QuickBooks should accrue time.
Set up a sick or vacation wage item.
Pay an employee with a sick or vacation wage item.
All of the above.
59. How does entering time for a job affect job cost reports?
QuickBooks adds the cost of that employee’s time to the job cost.
QuickBooks adds the cost of that employee’s “labor burden” to the job cost.
A and B.
None of the above.
60. When would you use the Expenses tab on a payroll liability check?
Never. QuickBooks automatically uses payroll items to show what you are paying.
To enter late fees/penalties or interest.
There is no Expenses tab on a payroll liability check.
To pay an employee’s garnishment.
61. What report should you use to help you complete the state unemployment tax form?
Payroll Summary
Payroll Data Review
Employee State Taxes Detail
State Unemployment report
62. What form must you give to an employee?
1099
1096
W-2
1040
63. Which of the following is a way to access a report in QuickBooks?
From the Reports menu
From the Report Center
By clicking Reports at the bottom of lists
All of the above
64. When you send a QuickBooks report to Excel, which feature allows you to have a drop-down list for each column to allow filtering?
. Advanced Collapse
Auto Outline
Advanced Expand
Auto Filter
65. How do you create a memorized group of reports?
Click the Report Center icon. Then click the Create New Report Group button.
Open the Memorized Report List and then click Memorized Report > New Group.
Choose File > Reports > Memorized Reports > Create Group.
Open the Group Reports List and then click Groups > New Group.
66. What is the purpose of subaccounts?
Track departments or locations efficiently
Track finances in more detail by grouping accounts in a logical fashion and showing a subtotal for those accounts
To show different Account Types together in one section of a report
None of the above
67. What is the easiest way to organize your memorized reports?
Track your memorized reports in Excel.
Create a report group.
Delete reports from your Memorized Report List quarterly to keep the list manageable.
You are only allowed to create 5 memorized reports, so there is no need to organize your reports.
68. How do you create a memorized group of reports?
Click the Report Center icon. Then click the Create New Report Group button.
Open the Memorized Report List and then click Memorized Report > New Group.
Choose File > Reports > Memorized Reports > Create Group.
Open the Group Reports List and then click Groups > New Group.
69. How do you display or print a batch/group of reports quickly?
The only way is to create a memorized group of reports.
Choose Reports > Process Multiple Reports.
You can’t do this in QuickBooks.
On the Home Page, click Batch Reports.
70. What options (tabs) do you have to change a report when you click Customize Report?
Display
Filters
Header/Footer and Fonts & Numbers
All of the above
71. What happens if you click Collapse on a report?
QuickBooks minimizes the report on the Home Page.
QuickBooks only shows data for the current month.
QuickBooks hides Subaccounts and only shows Parent accounts.
QuickBooks displays the report smaller so you can see other things on your screen.
72. What happens if you double-click a diamond on a report column?
QuickBooks opens a detailed report about just that column.
QuickBooks automatically adjusts the column width to fit the data in the column.
QuickBooks hides the column.
None of the above.
73. You have customized and then memorized a report. What does QuickBooks save when memorizing a report?
Report header, filters, and transactions
Transactions only
Report header, filters, and columns but not the actual transactions
Everything. A memorized report is like a photographic snapshot of a report.
74. If you set up and track Sales Tax in QuickBooks, which category of reports contains Sales Tax reports?
Sales Reports
Vendors and Payables
Sales Tax
Tax Liability
75. What can you do in the Reports & Graphs Preferences (Edit > Preferences)?
Change the summary basis (Accrual or Cash) for all reports
Change Format options like font color and size
Set which date to use for aging reports
All of the above
76. Which of the following reports answers the question “What transactions make up the current balance I owe each Vendor?”
A/P Aging Summary
Accounts Payable graph
Vendor Balance Detail
Expenses by Vendor Detail
77. What happens when you QuickZoom on a number in a report?
QuickBooks shows more detail about the number on the report.
QuickBooks shows you the Journal Entry it makes “behind the scenes” for that number.
QuickBooks displays who entered and modified the transaction.
QuickBooks magnifies the number so it is easier to read.
78. How do you move columns on a report?
Click Customize Report, and in the Display tab under Columns, click the diamond to the left of the column and drag it to the desired position.
You can’t do this in QuickBooks. You have to export the report to Excel first.
Click the diamond to the right of the column and drag it to the desired position.
Move your cursor over the column heading, and when it becomes a hand, click and drag the column to the desired position.
79. What is one way that QuickBooks uses the Account Type?
To track revenue and expense by office or business segment
For financial ratios in the Analysis module
To change the color of different sections on the financial statements
To identify where the account appears on the financial statements
80. What does the term “Double-entry accounting” mean?
That the Income and Expense accounts are always part of every transaction.
There are always at least two accounts involved in every financial transaction.
That the Cost of Goods Sold account and the Liabilities account are always part of a transaction.
The Equity and Asset accounts are always involved in a transaction.
81. What is the purpose of the Chart of Accounts?
It allows accountants to view accounting records remotely.
It is how you categorize financial transactions.
To see a graphical chart of income and expenses.
To categorize items.
82. You suspect that someone has changed a transaction. What report should you run?
Audit Trail Report
User Entry Report
Modified Transactions Report
Changed Transactions Report
83. How can you stop yourself and others from deleting, editing, or adding transactions in a closed period?
Start a new company file each period (fiscal year)
. Change the fiscal year in the Company Information window
Set a closing date
Edit the user’s profile and enter a date in the “Restrict entry after this date” field
84. When you run Financial Statements in QuickBooks, what bookkeeping basis can you use to view the report?
Cash Basis.
Accrual Basis
You can switch the bookkeeping basis if you want.
All of the above.
85. What are the 2 main Financial Statements you can run from the “Company and Financial” category of reports?
Balance Sheet, Profit and Loss
. Balance Sheet, Statement of Operations
Profit and Loss, Statement of Operations
Statement of Operations, Statement of Financial Position
86. What are the main sections of the Profit & Loss?
Income, Expenses, and Liabilities
Income, Cost of Goods Sold, and Expenses
Income, Assets, and Owner’s Equity
Assets, Liabilities, and Equity
87. You successfully reconciled the checking account last month. This month, when you begin to reconcile the same account, you notice that the beginning balance calculated by QuickBooks is different from the beginning balance according to the bank. How can this happen?
It can’t happen.
Someone changed the beginning balance amount.
Someone changed or deleted a cleared transaction.
The bank transposed some numbers on a check or deposit.
88. What is equity?
What you own in the business
Assets minus (-) liabilities.
What you owe to others in the business
Assets plus (+) liabilities
89. Suppose your address information appears on the upper left of your invoice and you want to move it to the lower right. How would you do this?
Use the QuickBooks Print Engine Editor
Use the Layout Designer
Open the Financial Statement Designer
Use the Custom Form Designer
90. You need to enter the same transaction each month (for example, an insurance payment). How can you automate this process in QuickBooks?
While the transaction is on the screen, choose Edit > Memorize check (or the name of the transaction).
. Choose File > Automate Transactions and use the wizard to set up the automated checks or other transactions.
From Preferences, choose General and click Set Up Automated Transactions.
While the transaction is on the screen, click the Recur button.
91. How do you set up multiple users in QuickBooks Pro or Premier?
Choose Company > Set Up Users and Passwords > Set Up Users.
Choose Edit > Preferences and select the Authorized Users Preferences.
You can’t set up multiple users in QuickBooks Pro or Premier but only in QuickBooks Enterprise Solutions and QuickBooks Online
During the loading screen when you install QuickBooks on that user’s machine.
92. You’ve customized an invoice and are ready to use it. But when you open the invoice, QuickBooks displays the default Intuit Invoice. How do you change it?
Choose Lists > Templates and delete the default invoice from the list of templates.
On the invoice, click the Template drop-down arrow and select your customized invoice.
Choose Edit > Preferences and select the Sales and Customers Preferences. Under the Company Tab, click “Set default invoice to use.”
Choose Lists > Templates and double-click your customized Invoice. Select “Use as default” in the top left of the window. You can also do this step when you customize the invoice.
93. Suppose you have to track a specific piece of information about your customers that QuickBooks does NOT track. What is the best way to do this?
Export the customer list to Excel, add the information there, and re-import the list.
Use the Notes feature for each customer.
Edit a customer and click the “Additional Info” tab. Click Define Fields to create a Custom Field to track anything you want.
You can’t create new fields or rename fields in QuickBooks.
94. You don’t like how a form (for example, an invoice) looks when you print it. How can you change it?
Export the form to Word and edit it there.
Save it as a PDF and use PDF editing software.
Export the form to Excel and edit it there.
Click Customize at the top of the form.
95. You notice that when you print an invoice, the information in a field is cut off (that is, it doesn’t fit). How can you fix this?
Use the Layout Designer to make the field wider.
Use a different Invoice template.
This can’t happen in QuickBooks, as field sizes are automatically adjusted to fit whatever you type.
Send the invoice to Word and use that form instead.
96. Which of these functions can only be performed by the Administrator?
Merge entries on lists
Add new users and change their access privileges
Memorize custom reports
Back up the data file
97. Suppose you customized an invoice in QuickBooks. You really like how it looks and want your estimates to look similar. How do you do this?
You cannot duplicate the look and feel of one form to another in QuickBooks.
Choose Lists > Templates. Select the form you want to duplicate. Then click the Templates button and select Duplicate. Then select the type of template you want to create with the same look, in this case, estimate.
Choose Customers > Create Estimate > Duplicate form. You then select the type of template you want to duplicate, in this case, estimate.
Open the customized invoice and click the Duplicate button. You then select the type of template you want to duplicate, in this case, estimate.
98. How do you customize QuickBooks by changing the color scheme and adding or removing icons from the Home page?
You cannot change the color scheme of QuickBooks.
Click Change the look of QuickBooks on the Home page.
Right-click on an icon on the Home page to remove it or replace it. Right-click on the Home page in a blank space to change the color scheme.
Choose Edit > Preferences > Desktop View.
99. You notice that multiple accounts should actually be subaccounts. How can you quickly make these accounts subaccounts of another account?
Click on the diamond to the left of the account, drag it below the appropriate parent account, and release the mouse button. Then click on the diamond again, drag it to the right, and release the mouse button.
Click on an account to select it. Then click the Lists menu and select Chart of Accounts > Make subaccount.
You must click Subaccount of when you set up the new account. If you fail to mark the account as a subaccount during setup, you cannot make it a subaccount at a later time.
To make a subaccount, right-click on the account and choose Make subaccount.
100.How do you edit a collections letter?
You can’t edit the default collection letters. You must create your own template from scratch.
You must click Subaccount of when you set up the new account. If you fail to mark the account as a subaccount during setup, you cannot make it a subaccount at a later time.
. Choose Company > Prepare Letters with Envelopes > Customize Letter Templates.
When QuickBooks opens the letter in Word, click the Edit Template button at the top of the QuickBooks letter.
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