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Outreach Volunteer Quiz

Who is the Director of Community Engagement
Kim McNeil-Capers
Nellie Washington
Ally Poole
Dennis Walcott
Karon Thompson
How early should you arrive to any outreach events?
10 minutes late
15 minutes early
5 minutes early
On time
What is inappropriate to wear to outreach events?
Sports Jersey
Low Cut Shirts
Denim Shorts
Rompers
All of the above
If you're going to be late to event, what should you do?
Nothing
Wait to see how late you'll be
Text your friend
Notify your supervisor
How many Mobile Libraries does Queens Library have?
1
3
2
None
How many Community Libraries makes up the Queens Library system?
40
83
62
75
What can you do on the Queens Library app?
Hold Books
Donate to the Library
Find Programs at all Queens Library locations
Download eBooks
All of the above
How do you request the Mobile Library?
Call the Central Community Library
Email the Outreach Team
Text Kim
Fill out a request form on the QL website
How do you handle a situation with a difficult customer?
Ignore the customer
Yell at the customer
Give them to another coworker
Ask a supervisor for help
Which of these is NOT a Queens Library Program
Job & Business Academy
New Americans Program
Adult Leadership Program
Jamaica FEASTS
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