OLACS Quiz
OLACS Knowledge Assessment
Test your knowledge with our OLACS Quiz designed for professionals in the field! This quiz will provide you with an opportunity to assess your understanding of key concepts and procedures related to RPF screens, employer details, payment processes, and more.
Join us to challenge yourself and see how well you know the ins and outs of OLACS!
- 10 engaging questions
- Multiple choice, checkboxes, and true/false formats
- Immediate feedback on your answers
What is the RPF screen used for?
View the debt on the account
View the outstanding returns
View the policing profile
View if Tp is Req To File an IR3/PTS
I use the CLC screen to lodge the notes.
True
False
Ben called to get a Summary of Earnings and a PTS has already been issued what would you do?
Issue a SOE anyway
Issue a PTS again
Reverse the PTS and Issue a SOE
Ask tp to get it done online as we cannot do it over the phone
Chloe Potts has been working on a salary till today and from tomorrow she will be working as a self employed individual. What will you do?
Register her as a Self employed person on CMC
Convince her to remain on salary and wages as being self employed involves risks
Change her address
Change her entity class in CLD
None of the above
Ana calls you to say that she wants to make a payment to IR over the phone what will you tell her?
NO
Transfer to collections
Get her to clarify the details of the payments and what tax type is it for
Transfer to your TL/ TS
The TS line you should be calling is TS Gen fam
NO
Transfer to collections
Get her to clarify the details of the payments and what tax type is it for
Transfer to your TL/ TS
The CAIS screen will give you the details of the employer's start and stop dates.
Yes
NO
Kay called to say that she is now on a benefit and thats her only source if income. Kay has a student loan and wants to know her tax code? Inocme will be
ME
M
M SL
ME SL
ACC staff calls to get the personal details for someone what do you do?
Transfer to GB
Validate and give the details
Decline request
Call TS
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