Chapter 13

A manufacturing manager who organizes the plant by separating engineering, accounting, manufacturing, personnel, and purchasing into departments is practicing which type of departmentalization?
Functional
Customer
Geographic
Process
Product
A small core organization that outsources major business functions is known as a(n) ________ organization.
Virtual
Bureaucratic
Matrix
Mechanistic
Changes in corporate strategy precede and lead to
Better communication
Increased productivity.
Satisfying management's demands.
Changes in an organization's structure
Employee discretion is inversely related to
Centralization.
Decentralization.
Standardization
Complexity.
Technology.
Evidence indicates that work specialization contributes to higher employee productivity at the price of
Reduced job satisfaction
Reduced job coordination.
Reduced creativity
Increased job satisfaction.
If you have a narrow span of control, you have what type of organization?
Multi-level
Matrix
Tall
Short
Wide
If you wanted to outsource many of the functions that are currently performed within your organization, which organizational structure would make the most sense?
Matrix organization
Simple organization
Virtual organization
Team structure
In a highly formalized organization, job behaviours are relatively
Programmed.
Non-existent.
Flexible.
Nonprogrammed.
In an organization that has high centralization
The corporate headquarters is located centrally to branch offices.
Decision discretion is widely dispersed throughout the organization.
All top level officials are located within the same geographic area.
Problems can be quickly and efficiently solved.
Top managers make all the decisions–lower-level managers merely carry out directions.
The best definition for centralization is
Decision making is concentrated at a single point in the organization
Decision making is largely concentrated within teams.
Decision discretion is pushed down to lower-level employees.
Decision making is done in each department and then sent to the president for the final decision.
Decision making depends on the situation
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