Licensing and Commissions (EFT Reject's and Terminations)
EFT stands for "Electronic Forms Transfer"
True
False
When the assignee EFT has rejected, use the assignment search to locate all producer codes that have been built with this assignee.
True
False
"Type of Return: C" on an EFT Reject is considered:
Record is for a return
Record is for a notification of return refused for an established tardy time frame
Record is for a notification of change
Record is for notification of redeposit
The previous image does not have money on the account
True
False
If new information has not been received in eProcess, verify if the address was set up according to the original request received.
True
False
(See previous image) When working EFT Rejects, and you see a check mark in the Assignments box - that means there is an assignee present, and you would note to CAJ the assignee.
True
False
When we reroute to the accounting team, you must route it to the Lyn_Accounting_Team.
True
False
If there is money on the reject, check PPLUS to see if the EFT information has already been updated
True
False
All routing numbers have how many digits:
7
8
9
10
Transaction Code: 32 means:
Debit - Checking Account Collections
Debit - Savings Account Collections
Credit - Checking Account Payments
Credit - Savings Account Payments
When the hierarchy tab and producer code of a specific relationship/upline is being terminated, this is considered a State Termination.
True
False
Termination requests must be received by: (Check all that Apply)
E-Mail
Fax
Writing via Regular Mail
Boat
Telephone Call
Call in from another department
If a Non-State term request is received, all producer codes and legal entities associated with that firm relationship should be terminated unless specifically indicated in the request. Firms that have relationships with firms for different lines of business should not be terminated unless proper security given.
True
False
If a producer has an Agent Request termination reason and new business is received under the terminated relationship, if it is clearly stated from the BGA Backoffice that the producer should be reappointed, reactivate the producer code and follow appointment and new business guidelines.
True
False
If you need to term both the agent and the corporation, you will need to clone out and work each termination in separate work items.
True
False
When the ‘Display Active Agreements Only,’ box is checked, only terminated agreements will appear.
True
False
You would check this box located at the top of the page (when on the hierarchy tab) to terminate an agreement.
True
False
If a termination request came from the agent, you would choose which termination reason in the drop down box:
Hierarchy Change
Firm Request
Resident License Termination
Agent Request
Compensation Reverts To what, in the drop down box:
Other Producer
Pay The Home Office
Use in Revert Level
Revert to Self
If you receive a "Subordinates Exist" Error for a Top Level change, you would change the work type to "Top Level Update" and launch the work item.
True
False
The Producer Tab is the first tab to be terminated
True
False
If you receive a request from the GA/Firm, and there is no date indicated, you would use which date:
The Current Date
Scan/Create Date
Go back to the firm and ask which date they would like to use
PIF Sign Date
If you receive an IGO standalone Non-State Termination request, send a confirmation email to their back office/firm.
True
False
If the termination reason is not given on the request, and if the request did not come from a FI or FI through BGA relationship, we must inquire to the reason for the request. Offshore should:
Pend the work item for 5 days
Email the requestor to provide us with the cause of the termination
Order a background check for the agent (and then pend work item for 5 days)
Escalate the work item for an onshore rep to reach out to the requestor
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