DSS
Test Your Decision Support System Knowledge
Welcome to the Decision Support System (DSS) Quiz! This quiz is designed to assess your understanding of the fundamental concepts, characteristics, and fun
Take this opportunity to enhance your knowledge while challenging yourself! Here are a few things you can expect:
- Multiple choice questions
- Covers various aspects of DSS
- Insightful learning experience
1. .................... Is the conceptualization of a problem in an attempt to place it in a definable category, possibly leading to a standard solution approach.
A. Problem decomposition
B. Problem identification
C. Problem classification
D. Problem solving
2. A decision support system uses .................... To manipulate data
A. formulas
B. algorithms
C. Models
D. Heuristic
3. A(n)………………is a collection of interrelated data extracted from various sources, stored for use by the organization, and queried.
A. database
B. User interface
C. Automatic learning
D. Query facility
4. Keys characteristics and capabilities of DSS are..............
A. semi-structured and unstructured
B. Support management at all levels.
C. Adaptive and flexible
D. All the points.
5. The DSS database are extracted from.............
A. Internal data
B. All the points.
C. External data
D. Private data
6. Many unstructured/semistructured problems need expertise …………..for their solutions
A. Knowledge
B. Management
C. Subsystems
D. Command
7. Once we have the knowledge stored in the knowledge base, we need a method of getting them out in an organized fashion, this method called:
A. Integration functions
B. Command processor
C. Knowledge retrieval
D. Modeling language
8. A/An…….……..is an algorithm or procedure written as a program for performing certain computation for solving a particular problem type.
A. directory
B. Inference engine
C. execution
D. solver
9. Decision Support Systems are:
A. Mechanism for interaction between user and components.
B. More recently, emphasis has shifted to inputs from outputs.
C. Usually built to support solution or evaluate opportunities.
D. All the points.
10. Systems designed to support managerial decision-making in unstructured problems.
True
False
11. Proactive BI focusses on delaying decision-making.
True
False
12. Real-time warehousing one of the components of proactive Business Intelligence.
True
False
13. Strategic model supports top management decisions.
True
False
14. Tactical model used primarily by middle management to allocate resources.
True
False
15. Operational model supports daily activities.
True
False
16. Analytical model is used to perform analysis of data.
True
False
17. Model execution combines the operations of several models
True
False
18. Model integration controls running of model.
True
False
19. Model command processor receives model instructions from user interface
True
False
20. A DSS is a methodology that supports decision-making.
True
False
21. The term “business intelligence” is synonymous with DSS
True
False
22. Proactive business intelligence (BI) don’t focus on accelerating decision-making
True
False
23. More advanced DSSs are equipped with a component called knowledge base management subsystem
True
False
24. The inference engine (IE) is that part of the knowledge base that facilitates the Knowledge retrieval
True
False
25. DSS builder can incorporate the solver in creating the DSS application.
True
False
14. When conducting a SWOT analysis, designate a leader or group facilitator.
True
False
15. While doing a SWOT analysis for your job, invite someone to brainstorm with you.
True
False
16. Abundant financial resources, Well-known brand name, and Economies of scale are examples for strengths.
True
False
17. SWOT Analysis bring a clearer common purpose and understanding of factors for success.
True
False
18. Rapid market growth, Rival firms are complacent, Changing customer needs/tastes are examples for threats
True
False
19. SWOT Analysis do not help in setting of objectives for strategic planning.
True
False
20. SWOT Analysis provides an impetus to analyze a situation & develop suitable strategies and tactics
True
False
21. Output from Brainstorming exercise is prioritized
True
False
22. You can then conduct separate SWOT analyses on individual issues and combine them.
True
False
17. DSS do not support to decision-makers in relation to semi-structured and structured decisions.
True
False
18. DSS seeks to improve the efficiency of decision-making.
True
False
19. DSS provides support for sequential, multiple, and mutually dependent decisions
True
False
20. If a problem arises due to misalignment of incentives or unclear lines of authority or plans, then no model can help solve that root problem.
True
False
21. It is important to remove unneeded complexity from a model before handoff because as a tool becomes more complex it requires more automation.
True
False
22. Groupthink among decision makers can help lead to the best decisions.
True
False
23. Collecting information and analyzing a problem are the fastest and least expensive parts of decision-making.
True
False
24. Fast decision-making requirements tend to reduce decision quality.
True
False
25. According to Simon, managerial decision making is synonymous with managers using decision support systems.
True
False
26. Most Web-based DSS are focused on improving decision efficiency.
True
False
27. Personality temperament tests are often used to determine decision styles
True
False
28. The manager delegates the teamwork and does not control everything
True
False
29. DSS Supports the manager in decision making but does not replace him.
True
False
30. DSS improves the effectiveness of the manager's decision-making process
True
False
1. Production scheduling, inventory control in Operational Control is used in:
A. Structured
B. Semi-structured
C. Un-structured
D. None of the points
2. Managers and decision making Mintzberg’s 10 Management Roles can be divided into the following categories:
A. Interpersonal
B. Informational
C. Decisional
D. All the points.
41. Principle of choice is criterion that describes acceptability of a solution approach.
True
False
42. There are two main principles of choice: normative and descriptive
True
False
43. Normative Models describe how things are believed to be
True
False
44. Satisficing is the willingness to settle for less than ideal.
True
False
45. Decision variables describe alternative courses of actions.
True
False
46. Team-based decision making do not Increased information sharing
True
False
47. Closed system delivers outputs to the environment
True
False
48. Simulation one of the ways to solve a problem
True
False
3. Which of the following factors does not affect Decision-Making?
A. New technologies
B. Complex operations
C. Increasing governmental regulation
D. Human resource size
4. What do Decision Support Systems Offer?
A. Quick computations at a lower cost
B. Increased productivity
C. Enterprise resource management
D. All the points.
5. Which of the following is not Interpersonal category
A. Figurehead
B. Leader
C. Disseminator
D. Liaison
6. Which of the following is not Interpersonal category
A. Spokesperson
B. Disturbance Handler
C. Resource Allocation
D. Negotiator
7. Production scheduling, inventory control in Operational Control is used in:
A. Structured
B. Semi-structured
C. Un-structured
D. None of the points
8. The following points acts as benefits of DSS expect……..
A. Improving personal efficiency
B. Expediting problem solving
C. Facilitating interpersonal communications
D. Decreasing organizational control
9. ………. Are the decisions that managers make to address recurring and routine problems
A. Programmable decisions
B. Semi programmable decisions
C. Nonprogrammable decisions
D. Flexible decisions
10. ……………are decisions in which the circumstances are almost completely defined, such that some procedures are predetermined, but they are not sufficient to take a decision.
A. Programmable decisions
B. Semi programmable decisions
C. Nonprogrammable decisions
D. Flexible decisions
11. ……………. Are decisions that deal with new and infrequent problems, and then there is no clear path or decisive way to decide about them.
A. Programmable decisions
B. Semi programmable decisions
C. Nonprogrammable decisions
D. Flexible decisions
12. It is the element that coordinates the operations and activities within the system, and operates the hardware, software, and presentation of information.
A. Procedure
B. Human Resource
C. Database
D. None of the points
13. They are the proven assets and rules for the optimal operation of devices, data and information flow systems, instructions and procedures followed during operation.
A. Procedures
B. Human Resource
C. Database
D. None of the points
14. Provides and stores data and information about all processes and events that take place within the organization and what is associated with them in the external environment.
A. Procedures
B. Human Resource
C. Database
D. None of the points
15. It is the amount of support for the senior management of the organization served by the system, and without support at whichever level the system dies
A. Political support
B. Social support
C. Human cadres
D. None of the points
16. The team consists of cadres that cover aspects of the problem and requirements for system design and implementation
A. Political support
B. Social support
C. Human cadres
D. None of the points
1. How often should a SWOT Analysis be performed?
A. Only when specific issues need to be addressed
B. At least once per year
C. Only when the business starts
D. Every 3-5 years.
2. Which of the following could be an opportunity?
A. Having quality processes and procedures
B. Moving into new market segments that offer improved profits
C. Damaged reputation
D. A new competitor in your home marke
3. Which of the following could be a threat?
A. Changes in technology
B. A market vacated by an ineffective competitor
C. Location of your business
D. Lack of marketing expertise
4. Who usually conducts a SWOT Analysis for a business?
A. Financial Institutions/Banks
B. Lawyers
C. Employees
D. Managers
A/An……….used as a framework for organizing and using data and information gained from situation analysis of internal and external environment
A. SWOT
B. prioritization
C. opportunities
D. assumptions
6. How to conduct SWOT Analysis?
A. Analyse Internal & External Environment
B. Perform SWOT Analysis & Document
C. Prepare Action Plans
D. All the points
8. When you finish your SWOT analysis
A. Establish the objectives.
B. Prioritize the results
C. Select contributors.
D. Create a workshop environment.
9. Who needs SWOT Analysis?
A. Management
B. Business Units
C. Companies
D. All the points
10. ………… are characteristics of the business or a team that give it an advantage over others in the industry.
A. Strengths
B. Weaknesses
C. Opportunities
D. Threats.
11. ………….are chances to make greater profits in the environment - External attractive factors that represent the reason for an organization to exist & develop.
A. Strengths
B. Weaknesses
C. Opportunities
D. Threats.
12. ………….are characteristics that place the firm at a disadvantage relative to others.
A. Strengths
B. Weaknesses
C. Opportunities
D. Threats.
13. …………..are external elements in the environment that could cause trouble for the business - External factors, beyond
A. Strengths
B. Weaknesses
C. Opportunities
D. Threats.
7. Benefits of SWOT Analysis
A. Knowing the Competition
B. Decision Making Tool
C. Forecasting
D. All the points
6. Modified Simon's DSS is composed of … phases.
A. 3
B. 4
C. 5
D. None of the above
7. Decision-Making: Intelligence Phase is composed of … steps.
A. 3
B. 4
C. 5
D. 6
8. Decision-Making: Design Phase is composed of … steps.
A. 3
B. 4
C. 5
D. 6
10. Which of the following is not a Support for Design Phase
A. Financial and forecasting models.
B. Generation of alternatives by expert system
C. Recognition through KMS
D. Sensitivity analysis
11. Which of the following is not of DSS Cognitive styles
A. What is perceived?
B. How is it organized?
C. Subjective
D. Objective.
12. ………………. Is accepting solutions that are “good enough”.
A. Satisficing
B. Bounded rationally
C. Escalation of commitment
D. None of the above
13. ……………… is a rule of thumb that managers use to simplify decision making.
A. Farming
B. Sunk – Costs
C. Heuristics
D. None of the above
14. The first step in decision making is to:
A. Establish priorities
B. Establish specific goals and objectives
C. Identify and define the problem.
D. Determine courses of the problem
15. A/An …………. Processes are fuzzy, complex problems for which there are no cut anddried solution methods .
A. structured
B. unstructured
C. multi-structured
D. semi-structure
16. The……………phase begins with the identification of organizational goals and objectives related to an issue of concern and determination of whether they are met .
A. intelligence
B. design
C. choice
D. implementation
9. Vague boundaries which include:
A. Dealing with resistance to change
B. User training
C. Upper management support
D. All the points
17. ……………. Is the conceptualization of a problem in an attempt to place it in a definable category, possibly leading to a standard solution approach.
A. Problem decomposition
B. Problem identification
C. Problem classification
D. Problem solving
18. ……………. Is a process of choosing among two or more alternative courses of action for the purpose of attaining one or more goals .
A. Decision making
B. DSS
C. Problem solving
D. KMS
19. Most DSS analyses are performed numerically with……………. models.
A. mathematical
B. mental
C. iconic
D. analog
20. ………………. Is probably the most common descriptive modeling method .
A. Simulation
B. Scenario
C. Problem classification
D. Problem solving
21. ………………..analysis is used to determine the robustness of any given alternative;
slight changes in the parameters should ideally lead to slight or no changes in the alternative chosen.
A. Sensitivity analysis
B. Goal seeking
C. Simulation
D.What-if analysis
22. ……………… analysis is used to examine major changes in the parameters.
A. Sensitivity analysis
B. Goal seeking
C. Simulation
D. What-if analysis
23. ………………. Helps a manager determine values of the decision variables to meet a specific objective
A. Sensitivity analysis
B. Goal seeking
C. Simulation
D. What-if analysis
24. ………………… involves defining long range goals and policies for resource allocation.
A. Strategic planning
B. Management control
C. Operational control
D. None of the above
25. ……………… deals with the acquisition and efficient use of resources in the accomplishment of organizational goals .
A. Strategic planning
B. Management control
C. Operational control
D. None of the points
26. …………. Is the degree to which goals are achieved. It is concerned with the outputs of a system.
A. Effectiveness
B. Acceptance
C. Efficiency
D. Responsibility
27. ………… is a measure of the use of inputs (or resources) to achieve outputs.
A. Effectiveness
B. Acceptance
C. Efficiency
D. Responsibility
28. Decision-Making: the first step in Intelligence Phase is
A. Scan the environment
B. Analyze organizational goals
C. Identify problem
D. Collect data
29. Decision-Making: the third step in Design Phase is
A. Test for feasibility
B. Create model
C. Analyze potential solutions
D. Develop alternative courses of action
30. One of following points do not belong to the variables of quantitative models
A. Decision
B. Result
C. Sensitivity
D. Uncontrollable
31. Decision-Making: Determine courses of action is one of:
A. Choice Phase
B. Design Phase
C. Intelligence Phase
D. Implementation Phase
32. ………….. Analysis calculates the values of inputs necessary to achieve a desired level of an output
A. Multiple goals
B. Sensitivity analysis
C. Goal seeking
D. What-if analysis
33. …………..attempts to assess the impact of a change in the input data or parameters on the proposed solution.
A. Multiple goals
B. Sensitivity analysis
C. Goal seeking
D. What-if analysis
34. Supporting for Implementation Phase
A. Improved communications
B. Collaboration
C. Training
D. All the points
35. Supporting for Choice Phase
A. Identification of best alternative
B. All the points
C. What-if analysis
D. Goal-seeking analysis
36. …………. Variables indicate how well the system performs or attains its goals.
A. Result
B. Decision
C. Uncontrollable
D. Maximum
37. Structure of a system
A. Inputs and outputs
B. Feedback from output to decision maker
C. Processes
D. All the points
38. Models are classified into:
A. Iconic
B. Analog
C. Quantitative
D. All the points
39. The …… phase begins with the identification of organizational goals and objectives related to an issue of concern and determination of whether they are met.
A. intelligence
B. design
C. choice
D. implementation
40. proactive BI is composed of … components.
A. 3
B. 4
C. 5
D. 6
1. Managers and decision making Mintzberg’s 10 Management Roles can be divided into the following categories
A. Interpersonal
B. Informational
C. Decisional
D. All the points
2. Which of the following is not Decisional category of
A. Spokesperson
B. Disturbance Handler
C. Resource Allocation
D. Negotiator
3. Which of the following is not Interpersonal category of
A. Figurehead
B. Leader
C. Disseminator
D. Liaison
4. Which of the following factors does not affect Decision-Making
A. New technologies
B. Complex operations
C. Increasing governmental regulation
D. Human resource size
5. What do Decision Support Systems Offer?
A. Quick computations at a lower cost
B. Increased productivity
C. Enterprise resource management
D. All the points.
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