SynGas FE Sim Tool Survey
SynGas FE Sim Tool Feedback Survey
Welcome to the SynGas FE Sim Tool Survey! We aim to gather insights on your experience and opinions regarding our simulation tool. Your feedback is invaluable in helping us improve the tool and better serve our users.
- Assess the complexity of the tool.
- Evaluate its impact on customer relationships.
- Understand training material usage.
- Gather simulation performance data.
How complicated is working with the tool?
Overall very complicated - difficult to even start simulating with it
At some parts it is very difficult to get the simulations running
It's okay I can manage working with it
I don't see much complications in using it
I don't see any complication in using it
How much the tool has helped us to be considered as the trusted partner for the customer and their technical questions?
Not at all
In very few cases
Some times yes, some times no: 50%-50%
Most of the times
Always
How often have you used the training materials of the tool (user manual, training videos, walkthrough excel etc. On the Sharepoint)?
Not at all
Very limited
Whenever I have a problem
Very often
How many times have you performed Data Reconciliation simulations (multiple performed simulations with one set of customer data counts here as one simulation!)?
<5 times
5-10 times
>10 times
How many times have you performed Activity Estimation simulations (multiple performed simulations with one set of customer data counts here as one simulation!)?
<5 times
5-10 times
>10 times
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